Grace Hill Launches Onboarding Pathways in PerformanceHQ to Improve New Hire Experience and Reduce Turnover

IRVING, Texas — April 22, 2026 — Grace Hill, a leading provider of performance solutions for the multifamily industry, today announced the launch of Onboarding Pathways within its PerformanceHQ platform. Designed to streamline and standardize employee onboarding and development, this innovative solution empowers organizations to replace manual, inconsistent processes with automated, structured learning journeys that drive retention, compliance, and productivity. 

Today, onboarding is often managed through a mix of spreadsheets, documents, emails, and informal plans, rebuilt for every new hire and focused on checking off tasks. Teams lack visibility into progress and have no clear way to know if employees are actually ready for the job.This leads to slower ramp time, inconsistent experiences across properties, and employees stepping into their roles before they’re fully prepared, creating both performance gaps and compliance risk. Onboarding Pathways addresses these challenges by delivering a centralized system that enables administrators to create, assign, and track comprehensive development plans, ensuring every employee receives a consistent and engaging onboarding experience from day one.

“In an industry where high turnover continues to challenge operational performance, delivering a consistent and engaging onboarding experience has never been more critical,” said Kendall Pretzer, CEO of Grace Hill. “Organizations can no longer rely on fragmented, manual processes if they want to attract, develop, and retain top talent. With Onboarding Pathways, we’re giving our customers a powerful way to standardize employee development, accelerate time to productivity, and create a more connected, compliant experience that supports their teams from day one, and throughout their entire journey.”

A Better Way to Onboard Employees 

Onboarding Pathways transforms traditional onboarding by integrating training, policy acknowledgments, and operational tasks into a single, seamless experience that helps employees absorb and retain what they learn, so they can easily apply it in real-world situations. Administrators can leverage a library of pre-built templates or use an intuitive drag-and-drop builder to design customized pathways tailored to specific roles, regions, or organizational needs. 

By automating the logistical burden of assignments and deadlines, teams are able to focus on culture and connection rather than manual follow-ups, while integrated approval workflows bake accountability directly into the process. This streamlined approach provides leadership with total, real-time visibility into the learner's journey, offering the deep analytical insights needed to measure true time-to-productivity and continuously refine the effectiveness of your program.

By connecting Grace Hill’s solutions within a unified workflow in PerformanceHQ, Onboarding Pathways ensures that what employees learn translates directly into on-the-job performance.

About Grace Hill
Grace Hill provides PerformanceHQ, an AI-powered intelligence platform for the real estate industry that helps owners and operators improve property performance, reduce operating risk and develop high-performing teams. The platform connects signals from Grace Hill Training, Policies, Surveys, Mystery Shopping, Reputation Management and Realync virtual leasing and video solutions to give real estate leaders a clearer view of what is happening across their portfolios and what matters most. Capabilities such as HelloData deliver broader market intelligence on rents, concessions and competitive trends, while Intelligence+ surfaces property and portfolio insights that help teams take action and drive consistent performance. Backed by decades of real estate experience, deep industry expertise and dedicated customer support, Grace Hill serves more than 500,000 real estate professionals from more than 2,800 companies. Visit us at GraceHill.com or on LinkedIn.

Media Contact:
Stephanie Anderson
Senior Director, Communications + Social Media
Grace Hill
sanderson@gracehill.com