Customer Support
Grace Hill Solutions Earn Two Stevie® Awards in 2026
American Business Awards®
Continuing four consecutive years of Stevie® Award recognition for real estate technology leadership.
Irving, Texas – May 5, 2026 – Grace Hill, a leading provider of performance solutions for the real estate industry, has been recognized for innovation and impact with two Stevie® Awards in The 24th Annual American Business Awards®.
Grace Hill earned a Silver Stevie® Award for Best Use of Technology in Customer Service and a Bronze Stevie® Award for Achievement in Product Innovation, continuing its momentum as a leader in real estate technology. These honors build on the company’s consistent recognition, including four Stevie® Awards in both 2025 and 2024, three in 2023, and a Silver Stevie® Award for Real Estate Company of the Year in 2022.
Created in 2002, the Stevie Awards are among the most prestigious business awards programs, recognizing organizations that are driving meaningful progress across industries. Grace Hill is proud to be recognized for advancing how real estate owners and operators improve performance, reduce risk, and deliver better resident experiences.
“These awards reflect how our teams continue to push the boundaries of what’s possible in real estate operations,” said Kendall Pretzer, CEO of Grace Hill. “We are focused on transforming data, insights, and technology into measurable outcomes that help our customers lease faster, operate more efficiently, and deliver exceptional experiences for their residents.”
This year, Grace Hill was awarded:
2026 Best Use of Technology in Customer Service – Realync by Grace Hill – Silver Stevie® Winner
Realync by Grace Hill was recognized for transforming leasing and engagement through the innovative use of video, analytics, and AI. By replacing outdated processes with a centralized, AI-driven video platform, Realync enables teams to deliver more personalized, high-impact renter experiences at scale.
Judges highlighted Realync’s direct business impact, including higher conversion rates, faster leasing cycles, and a 3x higher likelihood to lease—demonstrating how technology can elevate both customer experience and property performance.
2026 Achievement in Product Innovation – PerformanceHQ by Grace Hill – Bronze Stevie® Winner
PerformanceHQ by Grace Hill was honored for bringing together fragmented operational data into a unified, AI-powered performance platform. Designed specifically for real estate, PerformanceHQ connects key signals across operations to give leaders a clear, actionable view of performance.
Judges praised its ability to drive measurable efficiency gains and deliver forward-looking insights. By transforming complex data into clear action, PerformanceHQ helps organizations improve consistency, reduce risk, and unlock stronger portfolio performance.
About Grace Hill
Grace Hill provides PerformanceHQ, an AI-powered intelligence platform for the real estate industry that helps owners and operators improve property performance, reduce operating risk and develop high-performing teams. The platform connects signals from Grace Hill Training, Policies, Surveys, Mystery Shopping, Reputation Management and Realync virtual leasing and video solutions to give real estate leaders a clearer view of what is happening across their portfolios and what matters most. Capabilities such as HelloData deliver broader market intelligence on rents, concessions and competitive trends, while Intelligence+ surfaces property and portfolio insights that help teams take action and drive consistent performance. Backed by decades of real estate experience, deep industry expertise and dedicated customer support, Grace Hill serves more than 500,000 real estate professionals from more than 2,800 companies. Visit us at GraceHill.com or on LinkedIn.
Media Contact:
Stephanie Anderson
Senior Director, Communications + Social Media
Grace Hill
sanderson@gracehill.com