Increase Tenant Retention. Reduce Turnover Costs.

Increase Tenant Retention. Reduce Turnover Costs.

Gathering accurate data for your properties can be challenging. Grace Hill’s comprehensive survey tools and worldwide industry benchmarks make the process seamless and successful.

Tenant surveys can help your organization:

  • Understand tenant satisfaction and uncover renewal risks.
  • Increase renewal rates by proactively addressing concerns.
  • Prioritize capital expenditures and identify property enhancements.
  • Determine the likelihood of recommending properties.
Tenant surveys can help your organization early morning sunrise business meeting in modern office conference room
Smiling woman working at front desk of a commercial real estate office.

Gain actionable insights on the overall tenant experience and perception of:

Overall Areas

  • NPS
  • Space Needs
  • Sustainability & ESG

Service Assessment

  • Property Management
  • Leasing & TIs
  • Maintenance

Property Features

  • Amenities

Tenant Surveys Raise Your ESG Standards and GRESB Score

Your Environmental, Social, and Governance (ESG) standards highlight your organization’s commitment to ongoing sustainability objectives. Responding to tenant sustainability priorities will improve tenant satisfaction and increase your GRESB score.

KingsleySurvey Commercial Rooftop CityScape

KingsleySurveys Supports Multiple Commercial Sectors

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Office

Interior of large warehouse industrial building with parked fork

Industrial

The modern medical building main entrance

Medical

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Retail

Multifamily Industry LP

Multifamily

Generic Surveys Just Don’t Cut It!

Our dedicated commercial team can customize your survey questions and branding to fit your portfolio's needs. Work with our experts for in-depth analysis of key findings, strategic recommendations, and next steps.  Plus, we compare your results to the Kingsley Index industry benchmarks, providing the insights you need to drive portfolio performance.

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Drive portfolio performance with the CRE industry’s most trusted tenant survey program.

Get a demo today!

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