Customer Support
As a multifamily HR leader, you know a satisfied workforce is the foundation of a successful property. But, the pressure to build and enforce complex policies, keep up with changing regulations, and avoid costly litigation can leave you feeling overwhelmed. You deserve a solution that helps you develop a high-performing, compliant workforce—without sacrificing your own peace of mind.
Grace Hill is your trusted partner in employee performance. Our comprehensive training and survey solutions help develop your team effectively, ensuring they have the knowledge they need to excel in their roles. Plus, our policy management tools and assessment programs make it easy to ensure full compliance and reduce legal pitfalls. See what Grace Hill can do for your organization!
Grace Hill Helps HR Leaders:
Develop Employees
Maintain Regulatory Compliance
Reduce Turnover
Measure Employee Satisfaction
Grace Hill Makes Employee Training Stress-Free!
- Automate user management by connecting your HRIS.
- Deliver pre-built or custom reports to leaders without crunching the data.
- Simplify user login with SSO user authentication.
- Improve compliance with automated reminders, personalized dashboards, and notifications.
Fair Housing Without The Hassle!
Compliance isn’t just a box to check — it’s essential to protecting your business and the well-being of your residents.
Grace Hill’s Fair Housing courses are approved by the Texas Department of Housing & Community Affairs (TDHCA) and Virginia's Department of Professional & Occupational Regulation (DPOR). We’ll manage the renewals, safeguarding your property and your people from avoidable risks.
Policies That Deliver Peace of Mind
Staying on top of regulatory changes is time-consuming, but failure to do so can lead to costly compliance issues. Our centralized platform makes it easy for HR leaders to distribute, track, and ensure acknowledgment of important policies.
Unlike generic solutions, Grace Hill is tailored to the unique needs of the multifamily industry. We do the heavy lifting so you can focus on your people and property performance.
Reach Full Compliance
- Keep expectations top of mind and access essential documents from anywhere.
- We monitor changing regulations and make updates so you don’t have to.
- Effortlessly assign policies based on property type, location, and expectations of the position.
Others may offer generic document management solutions, but no one monitors industry and legal regulation changes like Grace Hill.
Meet Gracie: Your Onsite Policy Assistant
Available 24/7 through PerformanceHQ, Gracie provides instant responses to any policy-related questions, ensuring your employees have the right information when they need it most.
Gracie helps reduce errors, save time, and keep everyone on the same page —
creating a more efficient and compliant workplace.
Do you know what your employees really think?
When employees feel heard and valued, they’re more likely to stay engaged and committed to your organization’s goals.
Grace Hill’s Employee Engagement Survey program captures ongoing feedback, helping you understand what drives satisfaction.
Understand Performance and Prevent Mistakes
Your property strives for consistent customer experiences, but ensuring policy compliance can be challenging. Grace Hill’s Mystery Shopping solution gives an inside look into how policies are applied in real-world scenarios.
Easily Manage Shops and Assign Training
- Shop results highlight key areas to improve and upskill.
- Ensure optimal staffing by analyzing service and performance insights.
- Accelerate leasing velocity and convert leads into leases faster.
- Boost tour conversions by improving initial service.