KingsleySurveys/PolicyPartner Product Highlight Proptech QR Code - Grace Hill

KingsleySurveys + Policies

Industry-leading tenant surveys and CRE policies that drive portfolio performance.

More CRE organizations trust Grace Hill to help increase asset value.

Grace Hill’s KingsleySurveys helps you effectively conduct tenant, employee, or investor assessments to capture unbiased feedback from their experience. Unlike other solutions, our team of dedicated experts will compare your results to CRE benchmarks, helping to translate your data into actionable insights that drive results. Plus, with the addition of PolicyPartner, you can leverage standard procedures and policies to reduce risk and create a consistent experience across your portfolio. 

Increase Renewals

Mitigate Risk

Retain Employees

Enhance Property Value

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Tenant Surveys

Gain objective insights into the tenant experience

  • Measure property performance and identify improvement areas.
  • Understand tenant satisfaction and uncover renewal risks.
  • Increase renewal rates by proactively addressing concerns.
  • Prioritize capital expenditures and property enhancements.
  • Determine the likelihood of recommending properties and protect your brand.

CRE Policies

Standardize Commercial Policies and Increase Asset Value

  • Document procedures and ensure employees understand expectations.
  • Policy manuals tailored to your specific property and portfolio needs.
  • Manage policies in one location, accessible by everyone, from anywhere.
  • Rest assured that policies comply with changing laws and regulations.
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KingsleySurveys Supports Multiple Commercial Sectors

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Office

Interior of large warehouse industrial building with parked fork

Industrial

The modern medical building main entrance

Medical

mixed architecture styles commercial strip mall with brick paver parking

Retail

Trusted By CRE Organizations

12 of 15

Largest global investment managers partner with Grace Hill

2.2 Billion

Sq ft managed by commercial clients

120k+

CRE stakeholders surveyed annually

3.5x

More likely to renew lease when satisfied

Amanda - Lillibridge Healthcare Services

"It’s a phenomenal tool to get a good sense of what your tenants are happy with and what can be improved. It’s been incredibly helpful to our tenants and teams."

Amanda Schroeder, Director of Client Engagement & Business Operations, Lillibridge Healthcare Services

KingsleyExcellence Tenant satisfaction

Kingsley Excellence Award

Stand out from your competition.

Each year, we recognize individual properties that outperform the Kingsley Index benchmark for overall satisfaction and highlight their achievement with the Kingsley Excellence Award.

Learn more about KingsleySurveys and Policies!

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