Learning Hub - Grace Hill

Learning Hub

Welcome to our Learning Hub, where you can find a selection of data, insights, trends, analyses, best practices, workbooks, reports and in-depth interviews all to help operators and owners of multifamily and commercial real estate elevate property performance and reduce operating risk.

Spring Into Leasing Success: Maximize Your Marketing ROI With AI-Powered Reputation Management

Join this live event to learn how multifamily Online Reputation Management (ORM) helps leasing teams engage prospects and drive qualified leads to their communities.

Resources

Top CRE Trends for 2025

Discover actionable insights on the top commercial real estate trends for 2025 to confidently navigate challenges and seize opportunities.

What Renters Want: Resident and Tenant Amenities Report

Download our research report for insights on multifamily and commercial properties, top-rated amenities, and data to guide smarter investment decisions for building or renovation.

Think Your Online Reviews Don’t Matter? Think Again!

Download this data-driven infographic to learn the surprising stats about reviews that could be hurting your bottom line!
Meeting, tenants and commercial real estate property owners shaking hands in office

5 Proven Ways To Boost Tenant Engagement in Commercial Real Estate

Property managers know that tenant satisfaction is more than just a metric — it’s the key to long-term profitability. But, as tenant demands evolve and the market shifts, property managers face the ever-growing challenge of keeping tenants happy and engaged. Without clear, actionable feedback, it’s nearly impossible to understand what your tenants truly want. This… Read More »
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tenants walking in glass building that is under commercial property management

What You Don’t Know About Tenant Satisfaction May Be Costing You

Tenant experience and tenant satisfaction are paramount to a thriving commercial real estate (CRE) experience.  Today’s tenants expect more than just four walls and a lease; they seek workplaces that enhance productivity, foster community, and support well-being. From seamless digital interactions to eco-conscious amenities and flexible workspaces, tenant expectations are shifting rapidly. Property managers who… Read More »
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Happy successful multiracial multifamily team giving a high fives gesture as they laugh and cheer their success of completing their training

How To Incentivize Training To Motivate Your Multifamily Teams

A full incentives program takes advantage of competition and acknowledgement in addition to rewards. Try out a mix of these ideas for increasing training participation rates.
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