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Risks of Over-Training: How to Establish a Healthy Learning Culture

Employees Thrive With Thoughtful, Strategic Training Schedules Well-balanced training keeps apartment employees sharp and ready to advance their careers. Successful apartment operators find that managing employee training can be as important as managing their assets. Over-training employees is ruining company culture and driving up turnover and recruiting costs. Fortunately, we can combat overtraining by acknowledging…

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The FOMO Is Real: Here’s What You Missed at Last Week’s Apartmentalize

Grace Hill headed up the education offerings and was among the featured sponsors this year at Apartmentalize – the industry’s largest national event – which welcomed more than 11,500 excited industry professionals to San Diego last week. Whether you connected with us at our VISTO demonstration station in the NAA booth, visited our engaging booth…

5 Must-Do Activities at This Year’s Apartmentalize Conference

It’s not just the biggest apartment show in the world; it’s where the industry’s top thought leaders, trendsetters, and innovators come together to share ideas and solutions. More than 8,000 industry professionals will take over the sunny city of San Diego, California, in search of education, networking, and fun. For many, this conference can be…

3 Key Areas of Focus for Successful Reopen-Office Policies

As mask mandates and other restrictions are lifted across the U.S. and beyond, policy makers continue to acknowledge falling COVID-19-related cases and hospitalization rates. Therefore, return-to-office workplace policies are also being revisited, revised and introduced to employees. Never has this been more vital, as more employees today prefer – and are even demanding – work-from-home…

3 Key Strategies to Ensure Effective Policies

Just because many commercial real estate companies are challenged to navigate these unstable times brought on by the pandemic, it doesn’t mean re-setting your company policies also has to be unsettling. These policies matter at a time when the challenging job market has companies needing to hold on tight to their employees, and CRE owners…

Staying Compliant With Fair Housing in an Ever-Changing Environment: What Apartment Operators Need To Know in 2022

Apartment companies’ attention to fair housing training needs to occur during more than just April. And while April is Fair Housing Month, this training is crucial year-round to ensure that both new and experienced workers at every level and department are not liabilities. Fair housing issues require updated policies and procedures every year. It is…

Stay Interviews Can Help Companies Raise Employee Attitudes and Retention Rates

Casual, regular one-on-one meetings help managers and employees develop healthy working relationships. HR departments find that “stay interviews” – those conducted with current employees to gauge the gratification they see in their positions – can be the perfect antidote to exit interviews. Given the surge in job-hopping and this highly competitive job market environment, companies…

ESG, GRESB & Reporting: Unpacking Critical Insights for Owners and Operators Part 2

As a real estate owner or operator, if you haven’t been asked about ESG yet, you will be soon.  Environmental, social, and governance (ESG) policies, processes, and programs are increasingly viewed as a proxy for good management. ESG efforts often reduce risk and enhance engagement with tenants, residents, employees, community leaders, and investors. As such,…

The Importance of a Strong and Secure Password

You may think that having a strong, secure password for your online accounts is obvious, but not everyone follows cybersecurity guidelines when it comes to creating passwords. Every year, research firms collect data on the most commonly used passwords. And year after year the data show that, in general, people are using the same weak,…

ESG, GRESB & Reporting: Unpacking Critical Information for CRE Owners and Operators

Environmental, Social, and Governance (ESG) is coming at us like a tsunami, according to the top economist at a leading U.S. real estate investment services firm who spoke at a real estate industry conference in January.  If you thought 2020 and 2021 were critical years for ESG in real estate, 2022 will be the year…

Apartment Residents’ Preferences Driven by Remote Work

Resident behaviors shifted significantly in 2021 as the pandemic led millions to remote work and rethink where to live. Creating more space and specialized amenities enabled apartment operators to thrive, according to the Grace Hill/NMHC 2022 Renter Preferences Survey Report, which featured input from 221,000 renters living in 4,564 communities nationwide, with data available in…

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