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What You Say Matters: Using Inclusive Language in Multifamily

Our words directly and indirectly impact the people who hear or read them. Upon a recent review of hundreds of apartment community websites across the U.S., the common choice of verbiage — used over and over again — may shock you.  While not intentional, the words used to describe an apartment community, its amenities, and…

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Award Winning Properties: A Roadmap for Success

On the heels of last month’s annual BOMA International Conference, commercial real estate professionals may be reflecting on the experience, implementing ideas from their sessions, and contemplating how to earn the coveted TOBY award next year.   The BOMA conference is not only an opportunity for professional development and networking but also a time when commercial…

Grace Hill Partners With NAA to Celebrate Apartment Careers Week

Grace Hill is excited to participate in the much-anticipated RPM Careers Week created by the National Apartment Association beginning July 18. Never has there been a time when honoring and celebrating residential property management professionals was so important. While the apartment industry is thriving, firing on all cylinders, and rental demand is through the roof,…

Debunked: Top 5 Human Trafficking Myths

It’s difficult not to believe everything we see and hear, especially when referring to information shared by the media and in pop culture. Many of us have formed opinions about human trafficking based on the knowledge we learned in popular movies such as “Taken” and “Trade.”  Both movies and media have helped raise awareness of…

Risks of Over-Training: How to Establish a Healthy Learning Culture

Employees Thrive With Thoughtful, Strategic Training Schedules Well-balanced training keeps apartment employees sharp and ready to advance their careers. Successful apartment operators find that managing employee training can be as important as managing their assets. Over-training employees is ruining company culture and driving up turnover and recruiting costs. Fortunately, we can combat overtraining by acknowledging…

The FOMO Is Real: Here’s What You Missed at Last Week’s Apartmentalize

Grace Hill headed up the education offerings and was among the featured sponsors this year at Apartmentalize – the industry’s largest national event – which welcomed more than 11,500 excited industry professionals to San Diego last week. Whether you connected with us at our VISTO demonstration station in the NAA booth, visited our engaging booth…

5 Must-Do Activities at This Year’s Apartmentalize Conference

It’s not just the biggest apartment show in the world; it’s where the industry’s top thought leaders, trendsetters, and innovators come together to share ideas and solutions. More than 8,000 industry professionals will take over the sunny city of San Diego, California, in search of education, networking, and fun. For many, this conference can be…

3 Key Areas of Focus for Successful Reopen-Office Policies

As mask mandates and other restrictions are lifted across the U.S. and beyond, policy makers continue to acknowledge falling COVID-19-related cases and hospitalization rates. Therefore, return-to-office workplace policies are also being revisited, revised and introduced to employees. Never has this been more vital, as more employees today prefer – and are even demanding – work-from-home…

3 Key Strategies to Ensure Effective Policies

Just because many commercial real estate companies are challenged to navigate these unstable times brought on by the pandemic, it doesn’t mean re-setting your company policies also has to be unsettling. These policies matter at a time when the challenging job market has companies needing to hold on tight to their employees, and CRE owners…

Staying Compliant With Fair Housing in an Ever-Changing Environment: What Apartment Operators Need To Know in 2022

Apartment companies’ attention to fair housing training needs to occur during more than just April. And while April is Fair Housing Month, this training is crucial year-round to ensure that both new and experienced workers at every level and department are not liabilities. Fair housing issues require updated policies and procedures every year. It is…

Stay Interviews Can Help Companies Raise Employee Attitudes and Retention Rates

Casual, regular one-on-one meetings help managers and employees develop healthy working relationships. HR departments find that “stay interviews” – those conducted with current employees to gauge the gratification they see in their positions – can be the perfect antidote to exit interviews. Given the surge in job-hopping and this highly competitive job market environment, companies…

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