Customer Support
Stop Sifting Through Spreadsheets!
Whether you manage one property or an entire region, Intelligence+ helps you spot trends and take action.
Intelligence+ consolidates your resident survey data into one platform and uses AI-summarized insights to instantly surface the trends, patterns, and issues that matter most. Instead of manually combing through thousands of comments, your teams get clear summaries, prioritized insights, and action-ready recommendations, all built directly into your workflow.
Take the guesswork out of improving resident satisfaction and retention.
Imagine getting a full workweek back every month — time your teams can reinvest into improving experiences, addressing risks sooner, and elevating overall property performance.
Perennial Properties Builds Stronger Communities with Intelligence+
Perennial Properties leveraged Intelligence+ to uncover resident needs, justify key improvements, and make faster, more confident operational decisions. Your teams can too!
“Intelligence+ gave us a clear, data-backed view of resident priorities, showing we needed to improve amenities at a specific community. We leveraged that insight to successfully justify and get a $100,000 capital improvements project approved."
Welton McCrary
Director of Property Management at Perennial Properties
"I love how Intelligence+ turns data into action. The Gracie AI summary on the recommendations is a game-changer; it gives us clear, actionable guidance so we can confidently make improvements that boost resident satisfaction and performance across our portfolio. It's not just a report; it's a playbook for success."
Sara Perry
Director of Brand, Marketing & Customer Experience at HILLS Properties
Access AI-Summarized Insights
Built right into PerformanceHQ, the Intelligence+ dashboard offers AI-summarized insights with filters that highlight how your region, property, or category performance stacks up.
Know What Matters Most
Through Gracie, Grace Hill’s AI assistant, Intelligence+ also highlights key feedback from resident survey comments and organizes them into 13 predefined categories — helping you stay informed and act with confidence.
Turn Insights Into Impact
With Intelligence+, you’re never left wondering what to do next. Each insight comes with tailored recommendations, such as targeted training or operational adjustments, so your team can take meaningful action — without needing an analyst on staff!
See Intelligence+ in Action!
PerformanceHQ’s Strategic Advantage
Unified Platform
Consolidates Grace Hill’s best-in-class solutions into one seamless experience.
Connected Data
Delivers enhanced analytics and reporting to improve property and portfolio results.
Personalized Experience
Enhances employee engagement and improves performance.
Streamlined Administration
Saves time, reduces risk,
and scales as your portfolio grows.
Integrated AI Tools
Transforms data into action and gives your team a competitive edge.