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KingsleySurveys has been trusted by commercial real estate professionals for more than 35 years. Our survey solutions and robust reporting engine help you effectively conduct tenant, employee, or investor assessments and translate the results into actionable insights. By comparing your data to our Kingsley Index industry benchmarks, you’ll know exactly how your properties stack up against the competition
Tenant Surveys
Gain objective insights into the tenant experience
- Measure property performance and identify improvement areas.
- Understand tenant satisfaction and uncover renewal risks.
- Increase renewal rates by proactively addressing concerns.
- Prioritize capital expenditures and property enhancements.
- Determine the likelihood to recommend properties and protect your brand.
Kingsley Index
The trusted industry standard for measuring tenant, employee, and client satisfaction
- Gain a realistic and actionable assessment of portfolio performance.
- Compare yourself to accurate benchmarks by property type, asset class, and geography.
- Customize your index for strategic data in the commercial office, retail, industrial, or medical sectors.
- Receive an unbiased perspective of your portfolio versus your peer group.
Kingsley Excellence Award
Promote your achievements and stand out from the competition
Each year, we recognize individual properties that outperform the Kingsley Index benchmark for overall tenant satisfaction. Kingsley Excellence Award winners consistently go above and beyond to ensure tenants are satisfied with their experience at the property, and this award helps showcase that achievement.
“We are rather obsessed with KingsleySurveys and use it to drive focus and change in almost everything we do. If it’s not measured in Kingsley, it must not be that important.”
Brian Ericson, Sr. VP of Marketing, Wood Partners