Customer Support
Grace Hill’s property management online training and policy content offers your team education that's beyond basic compliance.
Our extensive library covers compliance, leadership, customer service, and more. All topics are covered to empower your team and elevate their property performance. Plus, we leverage learning science to provide an effective and engaging learning experience.
Fair Housing
Make Fair Housing accessible and clear-cut with practical explanations and real-life scenarios. TDHCA and DPOR approved.
Talent Development & Retention
Invest in your people and their development to drive positive results in your business.
Risk Reduction & Compliance
Manage risk by building a culture of integrity and compliance with key federal and state regulations.
Tax Credit
Demystify complicated tax credit program rules to ensure your properties stay in compliance.
Human Trafficking
Learn about human trafficking in multifamily and our responsibility to report suspicious behaviors.
DEI
Create a culture where everyone’s contributions are welcomed and valued.
Assistance Animals
Empower your team to manage assistance animal situations and prevent costly mistakes.
Sexual Harassment
Go beyond compliance and set the standard for a workplace culture of respect and inclusion.
Safety & Maintenance
Help your service teams stay safe on the job with our property management-specific safety series.
Cybersecurity
Ensure your teams are an effective first line of defense to protect your company’s data from cyber crimes.
Mental Health
Employee well-being is critical in retaining staff, improving overall morale, and workplace efficiency.
Your Team Deserves Better Training
Learning and development are critical to the success of all properties in the multifamily industry. Grace Hill’s online property management courses offer essential, up-to-date content in an intuitive system that's easy to use and manage. Say goodbye to outdated training—our team monitors industry and regulatory changes, so you stay current effortlessly!
Standardize Your Operating Procedures and Mitigate Risk.
Improve your property performance and maintain regulatory compliance by ensuring everyone has access to company policies at any time and on any device. With 18 manuals and 800+ industry-specific policies, our customizable solution has you covered!
Consistent Training. Confident Team.
Hear from Ishea Shepherd, Assistant Vice President at AMC Delancey Group, explain how consistent training through Grace Hill has boosted her team’s confidence. With reliable, standardized education, her associates are better equipped to manage their properties and ensure resident satisfaction.