Suffering from high resident turnover is more than just a hassle — the actual financial impact is staggering. It can take almost 18 months to recoup that expense, and depending on your lease terms, you may cycle through several more residents before those costs are recovered.
When a resident leaves, it costs you nearly $4,000
Reducing your staff turnover can directly impact resident turnover.
Tenured staff know the history of their community and build relationships with residents, which improves everyone’s experience. In fact, 1 in 4 properties with low staff turnover achieved 70% resident retention2.