Your Online Property Reputation Matters!

Did you know that 85% of multifamily residents surveyed indicated online reviews influenced their leasing decision? No doubt your property's reputation is a powerful resident acquisition and retention tool. But managing every property's reputation on every site is an overwhelming task. However, a reputation management tool can save you valuable time by giving you a consolidated snapshot of reviews, resident sentiment, social media activity, search rankings, competitive benchmarks and listing accuracy. Here are three ways that reputation management can help boost your portfolio's online reputation. First, it can help monitor your online presence when you're managing multiple online accounts. It's hard to keep up with every comment post hashtag in question. A reputation management tool allows you to see reviews, mentions and posts from all your sites all in one place. Second, it lets you respond to reviews in real time. Today, customers have come to expect a quick response to questions, reviews and comments which demonstrates engagement from the community. So it's important that your reputation management tool can keep up. In fact, businesses that reply to the reviews at least 25% of the time average 35% more revenue than businesses that don't. Reputation builder even includes customizable response templates that allow you to respond in bulk to reviews on Google, Facebook, yelp, apartment guide and Razzlekhan. Finally, what's your competition off to most effectively manage your reputation? You need to know what's happening at competitor properties. Pinpoint recurring themes in property reviews and understand how you stack up against them. You can achieve all three goals with grace hills reputation builder. It's an advance reputation management portal that allows you to monitor, protect and improve your company's online reputation with a dashboard of key metrics. It's easy to get started and easy to use. Let me show you how reputation builder allows you to enhance your online brand and protect your properties. Reputation with reviews and sentiment analysis. Social media. Management listing. Management search. Ranking analytics. Alerts and reporting. You can also manage your online brand reputation through for folio scoring as SEO rankings and by monitoring user generated media so that you can spot problems before they go viral. But the benefits don't stop there. After 12 months with a reputation builder, customers typically experience. A 17% increase in local search visibility, a 27% increase in rankings, a 30% increase in click to directions, a 23% increase in click to calls. Is your online reputation as polished, professional, resourceful and reliable as it could be? Visit grace Hill to learn more and schedule your demo today.