Customer Support
Rising material costs in every aspect of apartment management are affecting budgets, projects, development timelines, renovations, and preventive maintenance. It’s a situation like never before.
In addition to rising prices, product availability and delivery times from the supply chain management crisis are disrupting workflows – not to mention leasing and move-ins.
Watch our webinar on-demand where industry leaders from the supplier, operational, and development side of multifamily apartment management discussed the current situation, ways to navigate, and what could come next.
Guest Speakers:
- Paula Munger, AVP, Industry Research & Analysis, National Apartment Association
- Mike Brewer, COO, Radco Residential
- Michael Mangun, Maintenance Operations Advisor, WPM Real Estate Management, AMO®
Learning Objectives:
Explore more industry tools and insights here:
People, Product, Pricing, or Promotion? How to Diagnose an Underperforming Multifamily Property
I spent years as a regional property manager before I came to Grace Hill, so let me describe your August and you tell me how close I get. Move-ins are stacking up from a busy leasing season. Your teams are short-staffed, so you are covering roles that are not technically yours. There is a mystery…
82% of Operators Love Their AI. 56% of Residents Don’t.
Updated August 2026. Originally published September 2023. AI adoption in multifamily leasing stopped being a hypothetical a while ago. 89% of operators now have it running in production, which means adoption isn’t the interesting question anymore. Here’s the question that isn’t settled. Ask an operator how their AI is handling a sensitive resident conversation, and…
The Best Multifamily Training Platforms in 2026
Your portfolio spans multiple states. Your leasing teams, maintenance staff, front desk, and management layers need training. But your training strategy? Fragmented email threads, PDF files, and no way to verify who completed Fair Housing or EPA 608 certification. One compliance gap, one missed certification, and you’re exposed. It’s time for a system that keeps…