Customer Support
Did you know 85% of residents indicate their leasing decisions are influenced by online ratings and reviews? How is your community’s reputation working for you? Learn how after 12 months with Reputation Management customers experience:
- 70% increase in local search visibility
- 27% increase in rankings
- 30% increase in clicks to directions
- 23% increase in clicks to calls
Grace Hill can help you monitor, protect, and improve your company’s online reputation with a dashboard of key metrics, helping you respond faster and increase your competitive advantage.
Explore more industry tools and insights here:
A Guide For Multifamily Leaders: How To Better Support Mental Health In The Workplace
Mental health in the workplace is no longer a conversation that can wait — it’s a crucial component of employee well-being and organizational success. In the multifamily industry, where fast-paced environments and high-pressure demands are the norm, supporting mental wellness is more important than ever. Since 2020, mental health concerns have taken center stage, with…
Empower Residents and Equip Techs: An Innovative Two-Part Plan for Maintenance Success
All harassment is illegal, but sexual harassment warrants special consideration.
Assistance Animals in Multifamily Housing: Your Questions Answered
Navigating the complexities of service and assistance animals under the Fair Housing Act can feel overwhelming. In a recent webinar, we tackled this crucial topic head-on and together with guest speaker, Katie Rigsby, a multifamily expert and President and CEO of Katie Rigsby Inspires LLC provided much-needed answers and clarity to attendee questions. Let’s dive…