Customer Support
May is Mental Health Awareness Month, and we invite you to join us for an important conversation addressing this often-overlooked topic. It has been comforting to see companies meet the COVID-19 challenges with such creativity, heart, and kindness these past 12 months. But as the pandemic has continued far longer than most expected, the daily wear and tear is at an all-time high. Often, apartment industry employees regard their self-care as secondary to the help they provide for the people they serve. While employees and residents are a top priority, we cannot properly pour into others’ glasses when our own glasses are half empty.
Join our panel of experts as we openly discuss the current challenges of self-care and viable solutions that are working as we navigate this uncharted environment.
Speakers
- Stephanie Anderson – Grace Hill’s Sr. Director of Content Strategy
- Regina Harris – Regional Property Manager at Drucker + Falk
- Chris Tinsley – Service Manager at MAA
Explore more industry tools and insights here:
5 Proven Ways To Boost Your Survey Response Rates
In the wise words of author Conan Doyle, while writing as Sherlock Holmes, “It is a capital mistake to theorize before one has data.” And therein lies the benefit and power of surveys. When you have the right survey tools to capture insightful data for informed decision-making, you move beyond assumptions and hypothesized conclusions. To…
Gain a Competitive Edge With Text/SMS Survey Delivery
Making smart business decisions starts with reliable data. In multifamily, your competitive edge often comes down to how well you listen and respond to residents and prospects. Text/SMS survey delivery — the process of sending resident satisfaction and prospect feedback surveys through text message — helps multifamily property managers increase response rates, gather more accurate…
5 Really Simple Steps for Successful Multifamily Marketing Contests
Property leaders and marketers are constantly looking for fresh ways to energize leasing teams and generate authentic content. And one of the simplest and most impactful strategies for doing this is by running multifamily marketing contests. Contests aren’t just a way to make work-life fun. In reality, they are powerful tools for improving engagement, generating…