Customer Support
In our industry, sales training often is based on old, unproven ideas. Join us as Donald Davidoff and Joanne Chapman-Rep of D2 Demand Solutions Inc. share insights from data-driven research and anthropological observations of rental prospects. Among other things, you’ll learn:
- Why most sales managers hire for the wrong characteristics and what qualities you need to look for instead
- The three things every rental housing prospect cares about
- How to better align with prospect’s buying journey
- The single biggest mistake all leasing associates make and how to avoid it
- The key to effective follow up
Explore more industry tools and insights here:
The New Apartment Marketing Rule: Give AI Better Evidence
Table of Contents The Question Everyone Is Suddenly Asking What Google Is Actually Saying About AI Search Optimization The AI-Unseating-ILS-Theory Needs a Revision Reviews Are No Longer Just Reputation Management Why Surveys Matter for AI Search Visibility Recency, Volume, and Consistency Matter Visual Content is Fodder for AI, Too Agent-Ready Is the New Website-Ready The…
Get Jazzed for Apartmentalize 2026: 5 Can’t-Miss Moments in New Orleans
Apartmentalize is heading to New Orleans, and this year’s Get Jazzed theme couldn’t be more fitting. From big ideas and bold conversations to live music, networking, and unforgettable events, this year’s conference is set to hit all the right notes. If you’re heading to NOLA next month, here are five things you absolutely need on…
3 Ways to Reduce Employee Turnover in Property Management
What can you do to keep good employees with your company longer? Here are some of the actions known to have the biggest impact on turnover.