Commercial Campaign - Grace Hill

Commercial Survey Solutions

Measure, manage and monitor tenant, employee and client satisfaction to boost property performance and drive asset value.

Business intelligence that builds value

Keep a finger on the pulse of tenant and employee satisfaction and investor perception with Grace Hill’s best-in-class Commercial Survey Solutions. Get actionable insights that can help drive business outcomes, such as:


Increased Tenant Renewal


Mitigation of Risk


Elevated Property Performance


Increased NOI


Enhanced Portfolio Value

The Grace Hill Commercial 
 Survey Solution suite includes:

KingsleySurveys + KingsleyIndex™

  • Benchmarking data from over 200 customers worldwide; tenant survey benchmarks matched on property type, asset class, and geography.


  • A data-rich portal that makes it easy to manage the entire process, with access to real-time results and detailed analysis and reports.
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ACE Surveys 1

Web-based survey programs types:

  • Tenant Surveys: Customized surveys designed to identify, track, and improve key operational areas of performance.

  • ACE (Assessing the Customer Experience) Surveys: The definitive assessment for single properties or small commercial portfolios.

  • Employee Surveys: Helps companies achieve higher levels of employee engagement, leading to greater productivity, loyalty, and longer employee tenure.

  • Client/Investor Surveys: Designed to uncover client and investor perceptions, gather competitive intelligence, and compare to industry peers.


Policy management from PolicyPartner

Enhanced policy management for risk mitigation and operational excellence including powerful tools to ensure employee engagement, expert consultation and an extensive policy library covering key vertical industries.

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Build a foundation of expertise, extend knowledge and skills, reinforce with review and practice and upskill when gaps are identified — all based on our proprietary learning strategy and the most comprehensive courseware platform in the industry.

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