Customer Support
Explore our latest feature releases, customer success stories, and trending industry insights below.
“Grace Hill is literally our one-stop-shop for all things learning and development. They have been instrumental in providing course content that meets current regulatory requirements. And without the help of Grace Hill’s suite of performance solutions, we would be unable to respond to the ever-evolving landscape of our industry.”
Diane Tidwell
Director of Property Management at Gumenick Properties
“Grace Hill is an extraordinary platform for training and development that can really impact your bottom line and reduce risk.”
Lori Agudo
Director of Training & Talent Development at Royal American Management, Inc
“Being able to have a video library for team members to review anytime they need has been very convenient and saves time, and now we don't have to pull regional managers away from other important responsibilities.”
Julia Balmaceda
Human Resource Manager at Busboom Group
"I chose Grace Hill not only because of their industry-specific platform — they have an amazing support department dedicated to assisting in answering questions quickly. It has been exciting to have a partner who understands our business and employs people who have been in property management positions."
Christie Upp
Director of Training at Apartment Management Professionals, LLC
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Analytics
Visual Analytics Dashboard
Understand your team’s training performance with color-coded visuals and intuitive scorecards that make it easy to quickly address issues and stay on track. With our Training Risk Calculator, you’ll build a more confident workforce that promotes operational success and protects your properties.
Employee Dashboards
Personalized Employee Dashboards
Promote compliance with personalized dashboards where employees can easily see required, newly released, and recommended training in a single view. Plus, they can access their training "favorites" without having to search. Include company announcements, social feeds, videos, and more!
Course Builder
Custom Course Builder
Easily combine your own content with Grace Hill’s expert training to build custom courses in minutes — no additional software required! Look like a pro with interactive quizzes and activity assignments that boost engagement without busting your bandwidth.
Instructor-Led Training
Instructor-Led Training
Seamlessly integrated alongside online courses, our Instructor-Led Training (ILT) streamlines the experience for learners and saves time for admins. Whether hosting in-person sessions or virtual events, trainers can focus on delivering impactful content while the platform handles registration, attendance, and tracking.
Compliance Tracking Dashboard
Compliance Tracking Dashboard
Capture training compliance performance in real time without running a report! Quickly drill down into the data to highlight training compliance performance for specific properties, positions, or individuals.
Awards & Leaderboards
Awards and Leaderboards
Make training fun and rewarding with achievements and recognition! Performance broadcasting features like milestone awards and dynamic leaderboards provide added incentives that encourage learners to participate and engage.
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