Customer Support
We know it can be challenging to capture unbiased feedback from your residents, tenants, or employees, but our in-house experts make it easy. We look forward to learning about your business and showing how well-timed surveys can increase property performance and NOI for your organization!
"We achieved success from the start implementing Grace Hill Surveys across our 50+ location portfolio. It worked as promised — and from the start. It’s rare in today’s world what’s promised is delivered. The Grace Hill team delivered for us."
Thomas Stanchack
Director of Sustainability at Stoneweg
“Kingsley is a recognized and leading name in the industry. So when our vendors and tenants get the survey, they know it’s a real request for information; they trust that their participation is not going to be misrepresented.”
Michael Aisner
RPA, LEED AP SVP, Property Management at RXR Realty
“We are rather obsessed with Grace Hill Surveys and use it to drive focus and change in almost everything we do. If it’s not measured with surveys, it must not be that important.”
Brian Ericson
VP of Marketing at Sparrow Partners
“Using Grace Hill Surveys gives us real-time feedback on important milestones of the prospect and resident journey including tours, move-ins, maintenance requests, and the move-out process.”
Patricia DeGasperis
Regional Director of Operations at QuadReal
Explore More Survey Tools & Insights
The Amenity Paradox: What Actually Drives Value in Multifamily and CRE
What actually drives rent, retention, and value in multifamily and CRE? New data reveals what matters beyond amenities—and how to apply these insights to your properties.
PerformanceHQ Preview
Take an interactive walkthrough of Grace Hill’s PerformanceHQ to explore dashboards, insights, and tools built for multifamily performance.
Grace Hill Text/SMS Surveys
Discover how text/SMS survey delivery boosts response rates for multifamily properties. Download the flyer now.