Customer Support
Employee turnover is a critical concern for multifamily and commercial real estate companies. When employees leave, it can cause significant financial, operational, and organizational strain. Plus, remaining employees burn out, causing a ripple effect that ultimately leads to higher resident turnover.
Employee Turnover Is Costing You
Normally, onsite team turnover rates stay around 30-50%. But in the current labor market, NAA estimates turnover is now as high as 70%! Not only that, according to Zippia, it takes 36 to 42 days on average to fill a position and nearly 8 months for the employee to become fully productive, equating to:
2x
Annual salary to recruit and onboard a new employee
2.6M*
Spent per year replacing employees
300M
Lost each year to disengaged employees (Gallup)
*Example company with 100 employees and an average salary of $50,000
Gain Control With Annual Employee Surveys
Our annual employee surveys help real estate companies improve employee engagement, productivity, and loyalty. Capture and measure your employee sentiment KPIs over time, continually benchmarking and improving. Gather unbiased feedback on seven dimensions of employee engagement for a full picture of your organization’s performance.
Check In With Self-Serve Pulse Surveys
Send Pulse Surveys for continued employee feedback throughout the year. Don’t wait for your annual survey to uncover any potential issues! Access your online portal to send Pulse Surveys that deliver a quick snapshot into employee experience, allowing you to keep your finger on the pulse of current sentiment.
Get Honest Feedback With Ongoing Moments That Matter Surveys
Gain unbiased insight at critical moments in the employee journey, including recruiting, onboarding, training, and offboarding. By surveying employees at these key moments, you’ll get a more holistic understanding of the key drivers that impact your employees’ overall satisfaction. Ongoing Moments That Matter surveys can be added to your standard engagement program, providing essential, actionable feedback that improves retention.
Recruiting
Designed specifically for property managers, our Recruiting Pulse Survey captures feedback immediately after the recruiting, interviewing, and decision process, providing unbiased assessments that identify key performance indicators and areas for candidate improvement. This means you'll have the insight and data you need to make informed hiring decisions that positively impact your company's bottom line.
Onboarding
Try our Onboarding Pulse Survey, designed to help optimize your onboarding process by identifying areas that may need improvement and addressing them head-on. By conducting regular pulse surveys during those critical first 90 days of employment, our Onboarding Pulse Survey helps employers gain valuable insights into their new hires' experience and implement changes that will improve employee engagement and retention rates.
Training
Don’t let ineffective training programs stunt your employees’ growth. Determine possible adjustments to your development programs by hearing direct feedback from employees immediately following their training. With our Training Pulse Survey, you can gain valuable insights into the effectiveness of your training programs, helping you create a more engaged and motivated team.
Offboarding
Designed to capture candid and unbiased feedback from departing employees, this powerful survey offers unparalleled insights into what's driving turnover at your organization. Our Offboarding Pulse Survey helps you identify key areas of concern, improve company culture, and implement targeted changes to reduce future turnover.
Real-Time Dashboard Analytics
Get the real-time insights that leaders need to understand and quickly act on employee feedback. Track results as they come in with alert notifications that let you respond immediately to concerns and develop solutions before it’s too late. Reducing the time it takes to act on employee feedback builds trust and loyalty among your team. Plus, you can compare your results to the Kingsley Index™ for relevant benchmarks that highlight where to focus your improvement efforts.
