Companies have been dealing with high turnover and resignations as employees returned to work following the COVID-19 pandemic. Today, employees are prioritizing their well-being and leaving organizations for work environments that better fit their needs.
When employees move on, it can leave a gap in roles and relationships that affect company culture and attitudes. This can lead to employee disengagement and a new phenomenon called “silent quitting.”
This session will help you understand why these employee behaviors exist, offer expertise on how to change it, and advise on what individuals can do to promote better work environments.
Discuss the “silent quitting” phenomenon and highlight warning signs.
Understand the business impact of disengaged employees.
Learn what today’s employees crave and how top organizations meet those needs.
Empower individual changes that promote retention and engagement.
Sr. Director of Multifamily Product Management
Jessica Fern-Kirkland has been innovating and disrupting the multifamily industry for 14 years and is currently Grace Hill's Senior Director of Multifamily Product Management. Doubling as a national speaker and strategist, Jessica is passionate about organizational leadership and fearless failure.
Chief Learning Officer, Swift Bunny
Jen Piccotti got her start in property management in 2000 and has spent the last two decades listening to, learning from, and finding solutions for multifamily residents, employees, and executives. As the Chief Learning Officer of Swift Bunny, she has the opportunity to connect the dots between data, performance, and progress. She enjoys sharing her unique and actionable insights on the latest trends in employee engagement, customer satisfaction, organizational communication, process improvement, and reputation management.
Clint Pulver is a professional keynote speaker, author, musician, pilot, and workforce expert. Known as the leading authority on employee retention, Clint has transformed how corporations like Keller Williams, AT&T, and Hewlett Packard create lasting loyalty through his work and research as the Undercover Millennial. Business Q Magazine has featured him as a “Top 40 Under 40,” and, as a professional drummer, he has appeared in feature films and on America’s Got Talent. In 2020, Clint won an Emmy Award for his short film “Be a Mr. Jensen,” which tells the story of how a single moment in time — and one particular mentor — can change the course of a life.
Explore more industry tools and insights here:
Creating a community residents love is crucial to the ongoing success and profitability of rental housing. Every property manager wants satisfied residents, which involves more than just collecting rent. Many renters today are looking for a property that can offer a comfortable and healthy environment, along with modern amenities. As competition tightens, multifamily property managers… Read More »
Nearly four years after the brief but severe COVID-19 recession in the spring of 2020, the U.S. jobs market remains exceptionally strong. The balance of power is firmly tilted toward workers — with little sign of a recession that might swing the power pendulum back to employers. With the national unemployment rate hovering near 50-year… Read More »
A new generation of technology is coming to property management. Building engineers have increasingly implemented smart building technology to improve energy efficiency and sustainability. Now, the application of artificial intelligence (AI) stands to greatly enhance those efforts — and extend the technology to other aspects of property operations. The timing is opportune. As we summarized… Read More »
Have Your Employees Had Enough? The Top 5 Signs Of Change Burnout And How To Overcome Them Change is inevitable, especially in the fast-paced world of multifamily real estate. However, as companies eagerly embrace transformative initiatives, a significant challenge emerges — change burnout. With constant shifts in market dynamics, technology, and customer expectations, this… Read More »
Don’t launch alone! A smooth and successful software implementation begins with careful planning, focused training, and an experienced provider you can trust. Before you know it, we’ll be turning the calendar on a new year! And while the thought of that might quicken your pulse, it’s also a thrilling opportunity for fresh starts and… Read More »
In a recent Grace Hill blog, I explained that “the key to keeping buildings leased is to make sure tenants are happy.” The reason is intuitive and now has been proven quantitatively: Satisfied tenants are more likely to renew their leases. They are also more likely to recommend the building to their colleagues and thus… Read More »
Proven and effective, competitive mystery shops help you surpass the competition, boost your bottom line, and increase resident satisfaction. In the fiercely competitive world of multifamily apartment management, staying ahead of the curve is essential, hinging not only on providing well-maintained properties and exceptional amenities but also on understanding and surpassing the expectations of… Read More »
Both are needed to successfully integrate new employees and retain top talent! Orientation and onboarding: Both are familiar terms, yet they are two words often mistakenly used interchangeably. While they may seem similar at first glance, they serve distinct purposes and play crucial roles in retaining organizational talent. And everyone in the organization (not… Read More »