Employee Silence: What You Don’t Know Can Hurt You - Webinar
Video Library

WEBINAR

Impact of Employee Silence: What You Don’t Know Can Hurt You

Companies have been dealing with high turnover and resignations as employees returned to work following the COVID-19 pandemic. Today, employees are prioritizing their well-being and leaving organizations for work environments that better fit their needs.

When employees move on, it can leave a gap in roles and relationships that affect company culture and attitudes. This can lead to employee disengagement and a new phenomenon called “silent quitting.”

This session will help you understand why these employee behaviors exist, offer expertise on how to change it, and advise on what individuals can do to promote better work environments.

Learning Objectives:

Discuss the “silent quitting” phenomenon and highlight warning signs.

Understand the business impact of disengaged employees.
.

Learn what today’s employees crave and how top organizations meet those needs.

Empower individual changes that promote retention and engagement.

Speakers

Jessica Fern-Kirkland Headshot in front of window

Jessica Fern-Kirkland

Sr. Director of Multifamily Product Management

Jessica Fern-Kirkland has been innovating and disrupting the multifamily industry for 14 years and is currently Grace Hill's Senior Director of Multifamily Product Management. Doubling as a national speaker and strategist, Jessica is passionate about organizational leadership and fearless failure.

jen

Jen Piccotti

Chief Learning Officer, Swift Bunny

Jen Piccotti got her start in property management in 2000 and has spent the last two decades listening to, learning from, and finding solutions for multifamily residents, employees, and executives. As the Chief Learning Officer of Swift Bunny, she has the opportunity to connect the dots between data, performance, and progress. She enjoys sharing her unique and actionable insights on the latest trends in employee engagement, customer satisfaction, organizational communication, process improvement, and reputation management.

Clint_Pulver_Portraits_1003_copy

Clint Pulver

Motivational Speaker

Clint Pulver is a professional keynote speaker, author, musician, pilot, and workforce expert. Known as the leading authority on employee retention, Clint has transformed how corporations like Keller Williams, AT&T, and Hewlett Packard create lasting loyalty through his work and research as the Undercover Millennial. Business Q Magazine has featured him as a “Top 40 Under 40,” and, as a professional drummer, he has appeared in feature films and on America’s Got Talent. In 2020, Clint won an Emmy Award for his short film “Be a Mr. Jensen,” which tells the story of how a single moment in time — and one particular mentor — can change the course of a life.

Explore more industry tools and insights here:

women in multifamily real estate

5 Ways To Support Women in Multifamily

By Grace Hill | March 22, 2023

Whether they are property managers, C-suite executives, or investors, women bring unique perspectives and skills to multifamily workplaces. Even so, women face numerous challenges, like gender bias, harassment, and discrimination. If we break down these barriers, the multifamily industry can become more equitable and prosperous. Keep reading to uncover five ways to support women working… Read More »

Retaining and Attracting Tenants in Today’s Tough Office Market Commercial Real Estate (CRE)

Retaining and Attracting Tenants in Today’s Tough Office Market

By Andrew J. Nelson | March 20, 2023

COVID-19 has upended U.S. property markets in many ways, but three years after the pandemic began, the commercial office segment is taking the biggest hit. While almost every property type is experiencing its own challenges, the office sector is seeing the greatest long-term threat to tenant demand. Older buildings are the most vulnerable to occupancy… Read More »

spring disaster

Prepare Now For Spring Disasters And Avoid Panic: 5 Things You Need To Do Now

By Grace Hill | March 14, 2023

Spring is quickly approaching, and with it — selling season! Hooray! While we look forward to those warmer, sunnier days that often bring an influx of prospects, now is the time to prepare your property and people for the busy days ahead. As a multifamily property manager, it’s your responsibility to make sure your property… Read More »

KingsleySurvey Customer Service Excellence IRL Virtual

Proven Customer Service Strategies to Make Your Apartment Tours Memorable

By Grace Hill | February 2, 2023

Simple, strategic shifts that help shine a positive light on your communities Customer service. It’s the secret sauce that can turn a prospect from potential to SOLD! And while there are many factors to consider in the rental sales process, if you allow subpar customer service to persist at your properties, you’ll soon find yourself… Read More »

CRE KPIs measurement avoid mistakes

KPI Pitfalls: 5 Mistakes CRE Leaders Should Avoid

By Grace Hill | January 25, 2023

Are your KPIs delivering the accurate and actionable insights you need to improve business performance?   Key performance indicators (KPIs) play a critical role in a CRE leader’s ability to track and measure performance. And because of that, information abounds as to what you should measure and why. But if you’re not careful, your KPIs… Read More »

Takin’ It Back to Basics: 3 Steps To Drive Your Team To Succeed in 2023

By Grace Hill | January 9, 2023

The new year is here, filled with promise and expectation for all that is to come. While challenges remain, there is something a bit magical about entering a new year. It’s an opportunity to take stock, reevaluate, and then shift to new ways of thinking and working. Change can be hard, but it’s not always… Read More »

Top 10 Tips for Effective Employee Training and Development

By Grace Hill | December 8, 2022

For all the work that goes into attracting qualified candidates, it’s natural to feel tapped out when it comes to expanding or improving your employee training and development programs. However, take note because there are important changes you can make that require minimal effort to implement.  While many factors are at play in retaining top… Read More »

Concept of cyber security, information security and encryption, secure access to user's personal information, secure Internet access, cybersecurity.

The Importance of a Strong and Secure Password

By Stephanie Anderson | September 15, 2022

You may think that having a strong, secure password for your online accounts is obvious, but not everyone follows cybersecurity guidelines when it comes to creating passwords. Every year, research firms collect data on the most commonly used passwords. And year after year the data show that, in general, people are using the same weak,… Read More »

Scroll to Top