BROCHURE Mystery Shop Types Grace Hill has the solutions you need to evaluate your team’s leasing performance. By getting feedback from real-world customers, you can identify areas where your team excels and areas where they need improvement. Our mystery shopping programs include internet, phone, onsite, virtual, and self-guided shopper evaluations — capturing comprehensive and accurate… Read More »
Grace Hill Mystery Shop Types Email Read More »
EBOOK Onboarding Done Right: 8 Proven Elements That Empower and Engage A well-designed onboarding program can make a big difference in a new hire’s success. When your onboarding program includes these eight proven elements, you create a welcoming environment to help your new hires stay and succeed. Download our free ebook to learn more about
Onboarding Done Right: 8 Proven Elements That Empower and Engage Read More »
WEBINAR The Art of Onboarding: Building Strong Foundations for Employee Success Creating a positive first impression and fostering a welcoming culture is crucial to ensuring new hires start on the right foot. To achieve this, companies must clearly articulate the organizational structure; introduce new employees to the company’s mission, vision, and values; and provide the
The Art of Onboarding: Building Strong Foundations for Employee Success Read More »
CASE STUDY Friendly Competition Drives Tenant Satisfaction With 16,000 physician tenants and over 40 million patient visits each year, Lillibridge Healthcare Services needed a way to gauge staff and tenant satisfaction. It’s partner, PMB Real Estate Services, had previously experienced great results with Grace Hill solutions, so partnering with KingsleySurveys was a natural next step.
Lillibridge Healthcare Services Survey Case Study Read More »
EBOOK Cultivating the Next Generation of Multifamily 10 Ways to Develop Tomorrow’s Leaders The rental housing industry continues to undergo a major transformation, and it’s clear that talent retention is a crucial component of success. With more and more renters looking for innovative, well-managed properties, property management companies need to be able to attract and
Cultivating the Next Generation of Multifamily EBook Read More »
BROCHURE Gain Critical Insights. Save Critical Time. KingsleySurveys includes intuitive dashboards, benchmarks, and robust reports that identify performance gaps and highlight your competitive advantages. Plus, you’ll have a team of experts that present key findings with relevant industry benchmarks and recommendations. Download this free, digital brochure to learn more! Download Now Get a Personalized Demo
Gain Critical Insights, Save Critical Time with KingsleySurveys Reporting – Brochure Read More »
Increase Your ESG Standards and GRESB Score Tenant surveys not only increase your score but also are proven to improve overall satisfaction and renewal rates – which directly impacts your bottom line. Environmental, social and corporate governance (ESG) policies have become increasingly important for commercial real estate organizations; some consider these initiatives essential investments. Organizations
Increase Your ESG Standards and GRESB Score LP Read More »
The Kingsley Index for CRE The most comprehensive performance benchmarking database in the commercial real estate industry Get Demo When it comes to analyzing and comparing commercial real estate survey data, no one does it better than Grace Hill and KingsleySurveys. The Kingsley Index is the most comprehensive performance benchmarking database specific to the real
The Kingsley Index for CRE LP Read More »
EBOOK The Power of People: Unlocking Your Company’s Greatest Asset All businesses seek to reduce risk and improve performance. But for the multifamily housing industry — a highly regulated business centered on humans and physical dwellings — the risks and rewards are amplified. In a sense, what makes our industry special is also what raises
The Power of People: Unlocking Your Company’s Greatest Asset EBook Read More »
INFOGRAPHIC The High Life: Demystifying Marijuana in Multifamily The legalization of marijuana has impacted many industries, and multifamily is no exception. Conflicting state and federal laws and constantly changing regulations lead to challenges within communities. Management companies and property managers must stay well-informed in order to successfully navigate differing attitudes toward marijuana use, requests for
The High Life: Demystifying Marijuana in Multifamily – Infographic Read More »
Can you afford resident turnover? See the real cost of resident turnover and how to mitigate this risk.
The Cost of Resident Turnover Read More »
BROCHURE Annual & Save Mystery Shopping Reporting Guide Improve your property performance and discover actionable insights with Grace Hill! Designed with flexibility in mind, our Annual & Save reporting dashboard is capable of custom reporting and analytics to provide the most comprehensive mystery shop reporting available. Download this guide to learn about the capabilities of
Mystery Shop Reporting Guide Read More »