Critical Conversations for Leaders - Grace Hill
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Critical Conversations for Leaders

The ability to embrace uncomfortable conversations, navigate conflict, and communicate effectively are critical skills for effective leadership and necessary for employee development.

Join Jessica Fern-Kirkland to learn her critical skills of “proactive confrontation,” which enable leaders to lean into healthy conflict and critical feedback to embrace tough employee conversations.

Explore more industry tools and insights here:

Tenant Engagement is Just as Vital in Warehouses

By Andrew J. Nelson | May 6, 2024

In today’s challenging real estate markets, property managers must take advantage of every opportunity to retain their tenants. Surveys can be an especially effective tool as part of an engagement strategy. Property managers can reduce tenant turnover and even attract new tenants by using tenant surveys to provide the services and amenities most demanded by… Read More »

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The Art of Followership: The Truth About Leading Effectively

By Grace Hill | May 1, 2024

When you hear the term “followership,” it’s easy to associate it with social media followers. However, it extends far beyond that realm. Followership encompasses the role individuals play within a team structure, operating under the guidance of a leader within their organization. Understanding how to contribute as an effective follower is crucial to your team’s… Read More »

What Every Property Manager Needs To Know About Electronic Signatures

By Grace Hill | April 29, 2024

In today’s digital world, trust and security are paramount. Whether you’re signing a contract or sending a sensitive document, ensuring its authenticity and integrity is crucial to protect your business. This is where secure, electronic signatures come in. Electronic signatures can play a pivotal role in verifying the signer’s identity and preserving the document’s integrity.… Read More »

What You Need To Know About Fair Housing Laws And Social Media

By Grace Hill | April 22, 2024

All of your questions regarding social media in the workplace are finally answered.

The Beginner’s Guide to Successful Property Management Social Media

By Grace Hill | April 16, 2024

If you’ve been reluctant to fully embrace social media as a marketing strategy for your property, you’re not alone.

AI and Fair Housing_Webinar

The Bias Blind Spot: Can AI Tools Perpetuate Housing Discrimination?

By Grace Hill | March 25, 2024

Imagine finding your dream apartment but then being rejected by an Artificial intelligence (AI) algorithm with a hidden bias. This reality is the potential downside of AI in multifamily real estate housing. Fueled by the success of ChatGPT, a wave of new AI services like Gemini and Jasper are flooding the market. With an estimated… Read More »

4 Innovative Ways To Create a Community Residents Love

By Grace Hill | February 20, 2024

Creating a community residents love is crucial to the ongoing success and profitability of rental housing. Every property manager wants satisfied residents, which involves more than just collecting rent.  Many renters today are looking for a property that can offer a comfortable and healthy environment, along with modern amenities. As competition tightens, multifamily property managers… Read More »

Enhancing the Employee and Tenant Experience Through Surveys

By Andrew J. Nelson | February 12, 2024

Nearly four years after the brief but severe COVID-19 recession in the spring of 2020, the U.S. jobs market remains exceptionally strong. The balance of power is firmly tilted toward workers — with little sign of a recession that might swing the power pendulum back to employers. With the national unemployment rate hovering near 50-year… Read More »

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