Grace Hill’s KingsleySurveys Partner Program Welcomes HappyCo to Streamline Maintenance Operations

Irving, Texas, October 9, 2025 — Grace Hill today announced that HappyCo, a leader in centralized maintenance, inspections and asset management software solutions for multifamily operators, has joined the KingsleySurveys Partner Program. The program connects owners and operators with vetted solution providers to turn their survey insights into immediate, targeted action that improves the resident and tenant experience. 

Powered by the industry’s most comprehensive benchmarking resource, the Kingsley Index™, KingsleySurveys helps properties measure and compare performance across millions of resident responses and billions of square feet. The Partner Program builds on those insights, enabling customers to quickly address high-impact pain points with trusted partners.

HappyCo’s platform – serving over 5.5 million units – helps multifamily teams streamline maintenance operations, digitize and standardize inspections and improve visibility at the property and portfolio level. These capabilities directly align with common issues that surface in KingsleySurveys data, such as communication, service responsiveness and maintenance timeliness. Through this partnership, Grace Hill customers can leverage HappyCo to operationalize feedback and deliver measurable improvements for residents. 

“Our Partner Program is about closing the loop between what residents say and what operators do,” said Kendall Pretzer, CEO of Grace Hill. “HappyCo’s strengths in centralized maintenance and inspections make it easier for teams to act on KingsleySurveys insights and elevate the resident experience.” 

"You can't optimize what you can't measure – and with maintenance, resident feedback can mean the difference between vacancy and renewals," said Jindou Lee, Founder and CEO of HappyCo. "This partnership gives operators an actionable path from survey insights to operational improvements, with HappyCo providing the maintenance software and intelligent routing for faster resolution times that ultimately protects NOI."

The KingsleySurveys Partner Program launched in April of this year and has continued to expand, creating a curated ecosystem where properties can move from insight to impact with less friction. Participating partners receive defined benefits and visibility, while Grace Hill customers gain easier access to proven solutions mapped to specific, survey-identified needs. HappyCo joins a growing roster of KingsleySurveys Partners, including Zark, Gatewise, Fetch, Minnow, EliseAI, Affinity/GreenWay Waste and Building Engines.

To explore the KingsleySurveys Partner Program, including benefits and participation details, visit the program page.