When it comes to analyzing and comparing commercial and multifamily real estate survey data, no one does it better than Grace Hill and KingsleySurveys. The Kingsley Index is the most comprehensive performance benchmarking database specific to the real estate industry. Compiled from over 35 years of analyzing the performance of industry leaders, our trusted index has become the industry standard for measuring tenant and employee satisfaction.
The Kingsley Index Has the Most Extensive Real Estate Benchmarks
Residents surveyed annually
CRE stakeholders surveyed annually
5 of 6
Largest apartment managers
of largest global investment managers partner with Grace Hill
Accurate benchmarking is dependent on relevant data. Customize your Kingsley Index benchmark to allow you to compare results against other properties based on property type, asset class, geography, and more!
Benchmarks By Property Type
Actionable Performance Assessment
The Kingsley Index ensures a realistic and actionable assessment of your property and portfolio performance. Level-set, compare, and track property performance against industry standards with the most well-known and widely used performance benchmarks in the multifamily and commercial real estate industries.
"If you lack a benchmark, your KPIs are unilateral, which diminishes the ability to create accountability for the outcomes. We believe when our work moves the trend of these scores up, it supports our goal of a high-quality living experience and will deliver the full value for our investors.”
Director of Sustainability
"We moved from a finger-in-the-wind approach to one that was driven by more tangible facts and data. The KingsleySurveys team provides great support, ensuring that our team can get the most out of the results of the surveys."
European Head of Business Development
Kingsley Excellence Awards
Recognizing the top performing properties and real estate organizations
Showcase your properties and celebrate top performance with a Kingsley Excellence Award! Each year, Grace Hill recognizes individual properties and companies with the highest overall satisfaction and provides the winners with everything they need to promote their achievement.
You work hard to give your residents and tenants the best experience possible at your properties. The Kingsley Excellence Awards provide the opportunity to share your achievements and gain industry-wide recognition for high performance.