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See PerformanceHQ in Action
Explore the unified platform that helps multifamily operators move faster and perform better.
PerformanceHQ brings together Grace Hill’s Training, Policies, Surveys, Reputation Management, and Intelligence+ analytics in one award-winning platform. With connected data, built-in dashboards, and integrated AI tools, operators can get the clarity they need to strengthen teams, streamline operations, and improve results across the entire portfolio.
PerformanceHQ’s Strategic Advantage
Unified Platform
Consolidates Grace Hill’s best-in-class solutions into one seamless experience.
Connected Data
Delivers enhanced analytics and reporting to improve property and portfolio results.
Personalized Experience
Enhances employee engagement and improves performance.
Streamlined Administration
Saves time, reduces risk,
and scales as your portfolio grows.
Integrated AI Tools
Transforms data into action and gives your team a competitive edge.
"PerformanceHQ gives our teams full-scale visibility into performance — all in one place."
Mary Sheets
Vice President of Talent & People at Dayrise Residential
"Having Training and Policies under PerformanceHQ gives us a centralized platform where our employees can go to find anything they need. It helps our training team, HR team, operations, and our onsite teams."
Lindsey Palmer
Vice President of Training at Horizon Realty Advisors
"We’re seeing all the light bulbs come on across our teams. They love how streamlined and innovative the platform is."
Jessica Dodge
Director of Employee Development at Harbor Group
Connected Data. One Platform.
Analytics
Visual Analytics Dashboard
Understand your team’s training performance with color-coded visuals and intuitive scorecards that make it easy to quickly address issues and stay on track. With our Training Risk Calculator, you’ll build a more confident workforce that promotes operational success and protects your properties.
Intelligence+
Intelligence+
Turn performance data into prioritized action. Intelligence+ uses AI to surface priorities, answer questions, recommend training, and bring market context into the same conversation.
HelloData
HelloData
Resident Surveys show how residents feel. HelloData shows how you compare, with real-time rents, concessions, and amenities for your closest comps. Intelligence+ reads both together, so a soft score is never just a number and your teams know whether it's a service issue to fix or a pricing gap to close.
Action Plans
Action Plans
Action Plans in PerformanceHQ turn resident feedback into specific, trackable tasks for each community, pre-filled with Grace Hill's recommended next steps. Assign owners, set deadlines, and monitor progress in one place so insights actually lead to action.
Compliance Tracking Dashboard
Compliance Tracking Dashboard
Capture training compliance performance in real time without running a report! Quickly drill down into the data to highlight training compliance performance for specific properties, positions, or individuals.
Mystery Shopping Dashboards
Mystery Shopping Dashboard
Get a clear picture of service quality across your portfolio with the Mystery Shopping Dashboard, only in PerformanceHQ! Easily spot trends, benchmark performance, and identify areas to elevate your lead-to-lease experience with essential metrics.
Employee Dashboards
Personalized Employee Dashboards
Promote compliance with personalized dashboards where employees can easily see required, newly released, and recommended training in a single view. Plus, they can access their training "favorites" without having to search. Include company announcements, social feeds, videos, and more!
