ReputationBuilder - Grace Hill

Online Reputation Management

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Drive prospects to your communities

ReputationBuilder simplifies your view of the online world with a one stop repository to help you monitor, manage, and enhance your online reputation. Drive results with intuitive dashboards, templates and guidance that automate administration for busy property managers.

Is your online reputation as polished and professional as it could be?

Watch our new video to learn about three ways reputation management can help boost your portfolio’s online reputation.

ReputationBuilder allows you to:

Rep Builder — Social Feed

Enhance your online brand and protect your reputation

  • Review alerts and respond in bulk to online reviews quickly and easily
  • Ensure you won't miss comments, posts, hashtags, or questions from residents and prospects with social listening reports
  • Identify and execute key operational changes with Pulse, our text and sentiment analysis engine

Focus your marketing efforts to capture leads and draw new residents to your communities

  • Measure your online presence for each community with the Local Brand Visibility (LBV) score, showing trends across 5 key areas: reviews, social, listings, search, and competitors
  • Track, analyze, and improve local SEO rankings from a single dashboard
  • Monitor user-generated media, with geo-location data, to spot problems before they go viral and incorporate resident feedback into your operations
Rep Builder — LBV Scores
Rep Builder — Review Summary Report

Streamline operations with easy-to-use tools in one convenient and intuitive platform

  • Give your team the tools to analyze, visualize, and interpret data to produce actionable insights with Analytics Studio
  • Ensure your listings are accurate and avoid duplication across hundreds of directories and search engines
  • Simplify communication with a dashboard view — a one-stop
 repository of information from diverse sources

ReputationBuilder by The Numbers


of renters indicated their leasing decision was influenced by online ratings and reviews*

*Per the 2020 NMHC/Kingsley Apartment Resident
 Preferences Survey


increase typically seen in local search appearances after one year of use


increase typically seen in click-to-call actions after one year of use

To learn more about our Solution, request a demo


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