Customer Support
Did you know 85% of residents indicate their leasing decisions are influenced by online ratings and reviews? How is your community’s reputation working for you? Learn how after 12 months with Reputation Management customers experience:
- 70% increase in local search visibility
- 27% increase in rankings
- 30% increase in clicks to directions
- 23% increase in clicks to calls
Grace Hill can help you monitor, protect, and improve your company’s online reputation with a dashboard of key metrics, helping you respond faster and increase your competitive advantage.
Explore more industry tools and insights here:
Creating Lasting Value: How Smart Upgrades Drive Commercial Portfolio Performance
Tenant satisfaction isn’t just a checkbox — it’s a cornerstone for attracting new tenants and retaining current ones, which in turn strengthens the property’s performance and value. However, knowing where to start can be challenging. Tenant surveys are one of the most effective ways to pinpoint what’s working and where improvements are needed. Tailored surveys…
How To Make Virtual Apartment Tours That Convert to Sales
Top reasons why your virtual leasing program may not be living up to its full profit potential.
What Is the Best Leasing Agent Certification?
National Apartment Leasing Professional (NALP) certification can help you learn more about leasing, enhance your selling skills, and advance your career.