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The ability to embrace uncomfortable conversations, navigate conflict, and communicate effectively are critical skills for effective leadership and necessary for employee development.
Join Jessica Fern-Kirkland to learn her critical skills of “proactive confrontation,” which enable leaders to lean into healthy conflict and critical feedback to embrace tough employee conversations.
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How To Overcome Unconscious Bias: Top 5 Practical Tips
Helpful tips to employ purposeful strategies to over come unconscious biases.
The Key to Better Resident Satisfaction Survey Scores: Experience
Resident satisfaction surveys are about way more than just the score; they’re a window into how your residents truly feel about your community, your service, and your team. While many multifamily operators focus on boosting scores, the real key to sustainable improvement lies deeper than what’s seen on the surface — it’s in the resident…
A Guide For Multifamily Leaders: How To Better Support Mental Health In The Workplace
Mental health in the workplace is no longer a conversation that can wait — it’s a crucial component of employee well-being and organizational success. In the multifamily industry, where fast-paced environments and high-pressure demands are the norm, supporting mental wellness is more important than ever. Since 2020, mental health concerns have taken center stage, with…