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What’s next on the horizon for the multifamily industry? As operators, how can we capitalize in 2022?
Join our panel of industry leaders, featuring Jennifer Staciokas, Western Wealth Communities; Terresa Porizek, Greystar; and Ed Wolff, LeaseLock. They will discuss key trends from the 2021 Apartment Visionaries Report with insights on overcoming these top challenges for multifamily in 2022:
- Hiring/retaining talent
- Delinquent rent/bad debt
- New/changing legislation
Explore more industry tools and insights here:
From Tours to Tech: 8 Leasing Agent Skills That Close Leases Faster
Originally published October 15, 2025 Quick answer: The most important leasing agent skills are communication, active listening, tech fluency, problem-solving, empathy, diplomacy, organization, and persuasion. Top agents pair strong people skills with fast, tech-enabled follow-up to turn more prospects into residents. Leasing agents are the heartbeat of every multifamily community. They welcome prospects, support residents,…
What Is the Best Leasing Agent Certification?
National Apartment Leasing Professional (NALP) certification can help you learn more about leasing, enhance your selling skills, and advance your career.
Tenants Love the Lobby. Here’s What Actually Keeps Them.
Picture the last property tour you walked a prospective tenant through. You probably started in the lobby. Good lighting, clean finishes, maybe a coffee bar. Everyone loves the lobby. Nobody on that tour asked to see the mechanical room. But six months after move-in, that tenant isn’t thinking about the lobby. They’re thinking about why…