Customer Support
When employees leave, it is more than just a hassle — it drains your company's budget and disrupts operations.
Employee turnover costs real estate organizations over $2.5 million per year¹ in recruiting, training, and lost productivity!
32.7%
Annual Employee Turnover Rate²
$300 Million
Average Cost of Disengaged Employees³
$4,700
Average Cost Per Hire
Plus, 36 to 42 Days to Fill a Position⁴
Retain Top Talent. Reduce Employee Turnover.
Grace Hill’s Employee Engagement Program, now in PerformanceHQ, helps you understand what matters most to your team and develop a culture where employees feel valued. By measuring what is working (or not working) in your company, you can proactively make changes that build employee loyalty, improve productivity, and protect your bottom line.
Reduce Turnover Costs
Increase Retention
Improve Stakeholder Relations
Create a Culture of Belonging
"Having launched employee surveys with other companies, this is always a task I've dreaded in the past. Grace Hill made the process easy, listened to feedback provided, and found creative solutions to capture the data we were looking for. The team was amazing, and I truly look forward to working with them again for next year’s launch!”
JacLyn Pagnotta
Managing Director of Human Resources
Rose Associates
What you don't know can hurt you.
Continually monitor the employee experience with Annual and Pulse Surveys to gain key engagement insights into what is driving, or retracting from, satisfaction and retention.
Gain a Full Picture of Performance
- Capture and measure employee sentiment KPIs over time.
- Continually benchmark and improve performance.
- Gather unbiased feedback across seven dimensions of employee engagement.
Capture Feedback at Critical Moments
Access PerformanceHQ to easily select the topics you would like to follow up on and initiate a Pulse Survey to measure your progress on any question or topic from the Annual Employee Survey.
These ongoing, targeted insights help you better understand what is driving or hindering employee satisfaction and retention.
Instant Insights and Actionable Benchmarks
Reducing the time it takes to act on employee feedback builds trust and loyalty among your team. We offer alert notifications to help you respond immediately to concerns and develop solutions before it’s too late.
Plus, you can compare your results to the Kingsley Index™ for relevant benchmarks that highlight where to focus your improvement efforts.
Survey Tools That Make Performance Reporting Easy
- Leverage AI Sentiment Analysis to instantly consolidate vast amounts of employee feedback to easily identify themes.
- Filter your survey results by property, region, department, or employee demographic.
- Export results from PerformanceHQ to easily share with leadership and investors and for GRESB initiatives.
Find out how KingsleySurvey can help you get more actionable feedback from your employees!
Complete the form below for a personalized demo.
Resident Surveys
Providing a line of communication with your residents and prospects helps to improve resident retention and reduce vacancy rates. Elevate your customer service performance today by adding resident surveys to your strategy!
Tenant Surveys
Capture feedback on the tenant experience and drive portfolio performance with the CRE industry’s most trusted tenant survey program. Effectively address gaps, prioritize capital expenditures, highlight your competitive advantages, and reduce turnover costs.
Client & Investor Surveys
Understand stakeholder sentiments and take action. Improve client relations and service offerings with unbiased insight into customer experience. Leverage survey data to gain a competitive advantage in the market and appeal to additional investors.