Grace Hill Announces New Training Partner Program

Irving, Texas, March 19, 2026 — Grace Hill, a leading provider of performance technology solutions for the real estate industry, today announced the launch of its new Training Partner Program. The initiative expands training offerings within PerformanceHQ, the company's centralized platform designed to help multifamily operators focus on what matters most to improve performance.

Through the Training Partner Program, Grace Hill customers gain access to additional free training from leading industry supplier partners. Founding participants EliseAI, PetScreening, TransUnion and Snappt are the first to participate, bringing expertise on the tools and technologies helping shape modern property operations. Their courses complement Grace Hill’s industry-leading training library and expand the topics available to property teams.

Across the real estate industry, property teams are adopting specialized tools to automate processes and improve both the resident and employee experience. These tools support critical parts of property operations, from leasing and screening to fraud prevention and pet management. As the property tech stack grows, success depends not just on selecting the right tools, but ensuring teams know how to use them effectively.

“There is no single platform that runs a property today,” said Kendall Pretzer, CEO of Grace Hill. “Our customers rely on a mix of tools across their tech stack, and the real challenge is making sure every employee knows how to use them effectively and get the most value from them. By working with partners who are helping shape the industry, we can bring their expertise into the same platform where teams onboard and train. That makes it easier to structure learning, ramp new hires faster, reduce risk and ensure teams are ready to perform.”

The founding partners represent key areas of today’s property technology ecosystem:

EliseAI seamlessly integrates into complex, disparate multifamily workflows to automate communications and operations in leasing, maintenance and resident engagement.

"The last few years have made one thing crystal clear: AI is here to stay in multifamily. As AI continues to reshape the way our centralized and onsite teams do their jobs, it's more important than ever to enable those teams to work effectively alongside these AI tools,” said Ian Weng, chief strategy officer at EliseAI. “We are proud to partner with Grace Hill as a member of its Training Partner Program. Working alongside their team, we'll continue to help multifamily operators around the country prepare their teams for the foundational operational changes brought about by AI.”

PetScreening is the leader in holistic pet management, streamlining pet policies, ensuring adherence to assistance animal regulations and facilitating an easy process for managing pets in rental properties. 

“Consistent education is essential for onsite teams to confidently manage pets, policies and compliance,” said David Stunja, COO of PetScreening. “Through this program, we’re able to equip multifamily teams with the knowledge and tools they need from day one to apply pet policies accurately, navigate assistance animal requirements and deliver a smoother experience for residents.”

TransUnion supports property managers with an industry-leading predictive score in screening rental applicants. TransUnion’s screening solutions are further enhanced with a deep fraud solution in ResidentID and robust people data and insights designed specifically for the rental housing industry. All actions on a property start with screening and TransUnion is the gateway to qualified residents and reduced eviction risk.

“Reliable screening requires well-trained teams who understand how to make rental decisions responsibly and consistently,” said Maitri Johnson, senior vice president and head of tenant and employment screening at TransUnion. “Grace Hill’s program allows TransUnion to extend that expertise directly to onsite teams, ensuring our customers and their new hires receive timely training to better equip them to understand credit, criminal and eviction insights accurately while supporting fair, informed leasing decisions.”

Snappt is an AI-powered applicant trust platform for the multifamily industry, establishing trust in rental applications by detecting application fraud and verifying income, identity and rental history through connected payroll, bank and proprietary data sources.

"Fraud is at the forefront of the multifamily industry today, and education is critical to addressing it,” said Kyle Nelson, EVP of corporate strategy and growth at Snappt. “We’re excited to launch our partnership with Grace Hill to bring Snappt’s fraud insights directly to operators, helping them better identify risk, make informed decisions and protect their communities.”

The Training Partner Program offers both free and premium partnership opportunities for suppliers to bring training on their solutions and areas of expertise into the platform that property teams already rely on for training and onboarding.

Within PerformanceHQ, partner courses can be incorporated into structured learning plans and onboarding pathways, helping property leaders deliver more consistent training and gain clearer visibility into how learning supports team readiness and performance across their portfolios. At the same time, partners benefit from reaching the real estate teams using their solutions every day, helping employees understand how to use those tools effectively and supporting stronger product adoption.

To learn more about becoming a Grace Hill Training Partner or explore partnership opportunities, please visit the Training Partner Program page on Grace Hill’s website.

About Grace Hill

Grace Hill provides PerformanceHQ, an AI-powered intelligence platform for the real estate industry that helps owners and operators improve property performance, reduce operating risk and develop high-performing teams. The platform connects signals from Grace Hill Training, Policies, Surveys, Mystery Shopping, Reputation Management and Realync virtual leasing and video solutions to give real estate leaders a clearer view of what is happening across their portfolios and what matters most. Capabilities such as HelloData deliver broader market intelligence on rents, concessions and competitive trends, while Intelligence+ surfaces property and portfolio insights that help teams take action and drive consistent performance. Backed by decades of real estate experience, deep industry expertise and dedicated customer support, Grace Hill serves more than 500,000 real estate professionals from more than 2,800 companies. Visit us at GraceHill.com or on LinkedIn.

About EliseAI

EliseAI transforms multifamily housing operations with agentic AI solutions built for the entire prospect-through-resident lifecycle. By deeply integrating into complex workflows and automating transactional work, it allows operators to work more efficiently, reduce costs, and improve asset performance. The EliseAI platform enables multifamily teams to handle leasing, maintenance and resident engagement in one integrated system, creating seamless resident experiences and improving job satisfaction for onsite staff. The company is based in New York with offices in San Francisco, Boston, Chicago, and Toronto. To learn more, visit www.eliseai.com.

About PetScreening

PetScreening is a leading provider of comprehensive pet management solutions for property managers. Through its innovative platform, PetScreening simplifies pet-related policies, ensures compliance with assistance animal regulations, and provides a seamless experience for managing pets in rental properties. Committed to fostering harmony between pet owners and property managers, PetScreening strives to set the standard in pet management, building communities that are welcoming, inclusive, and well-regulated. For more information, visit www.petscreening.com.

About TransUnion

TransUnion is a global information and insights company with over 13,000 associates operating in more than 30 countries. We make trust possible by ensuring each person is reliably represented in the marketplace. We do this with a Tru™ picture of each person: an actionable view of consumers, stewarded with care. Through our acquisitions and technology investments we have developed innovative solutions that extend beyond our strong foundation in core credit into areas such as marketing, fraud, risk and advanced analytics. As a result, consumers and businesses can transact with confidence and achieve great things. We call this Information for Good® — and it leads to economic opportunity, great experiences and personal empowerment for millions of people around the world. http://www.transunion.com/business

About Snappt

Snappt is the industry-leading Applicant Trust Platform for the multifamily housing industry. Serving owners and operators protecting more than 2.3 million units, Snappt brings confidence, transparency, and efficiency to the leasing process by unifying advanced document fraud detection, AI-powered identity and data checks, connected payroll and bank information, and verification of rent in a single platform. By helping property managers verify the truth behind every application, Snappt reduces risk, prevents bad debt, and protects community safety. Recognized for innovation and impact, Snappt has earned a spot on the Inc. 5000 list for two consecutive years. Visit www.snappt.com.

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