Customer Support
Meet Gracie: AI Chatbot
Your 24/7 Digital Concierge
Now Availabile in PerformanceHQ
Gracie is available 24/7 to provide quick, clear responses to any policy or course-related question! Now available in PerformanceHQ, Gracie delivers precise and consistent answers based on your company's content, helping employees save time and avoid mistakes.
Making policies and training content easy to access anytime is essential for property management teams.
Conversational AI Technology
Draws From Multiple Sources
Role-Specific Responses
Instant Translations
When Policies Are Hard to Find
2x
More Likely Not To Be Followed
1.6x
Employees More Likely To Observe Misconduct
50%
Employees More Likely To Report Misconduct
*Gartner Compliance Guidance Imperatives Survey, 2020
Just Ask Gracie!
Your team has to be prepared for anything, and the risks are high if they don’t follow the proper procedures. Gracie ensures you always have the right answer by analyzing multiple policies and courses delivering a single, unified response.
Role-Specific Responses
Gracie greets everyone with a smile; however, her answers may differ based on your role and position with your company. For example, if you are a leader, she will access management-specific content, enhancing both the security and accuracy of the response.
"Gracie makes it really easy. If you’re not exactly sure what you’re looking for, you just type that information in, and she looks through all the systems for you."
Welton McCrary
Director of Property Management at Perennial Properties
"PerformanceHQ has been a seamless transition for our teams with a more user-friendly interface that has been able to enhance our team's efficiency and engagement. The addition of Gracie has also been a game changer in allowing our teams to provide self-help by quickly finding the answers they need!”
Bryan Kulbacki CAM, CAPS
Training Director at Berger Communities
Instant Policy Translations
Don't have all of your content translated? No problem! Using conversational AI, Gracie instantly translates and delivers answers for your multilingual employees.
Support a diverse team with AI tools that make it easy to engage employees whose first language is not English.
Meet Gracie: Policy AI Chatbot
Want to introduce Gracie to your team? Download this flyer to share with your colleagues!
Just Ask Gracie!
Get simplified answers to all of your onsite policy and course-related questions. Request your personalized demo of PerformanceHQ to see Gracie in action!