Improve Performance & Compliance
Grace Hill has helped multifamily organizations customize, distribute, and maintain policies for more than 25 years. Empower your team with comprehensive, industry-specific policies accessed through PerformanceHQ, our new technology platform.
Grace Hill has the technology and expertise you need to customize, distribute, and maintain policies for your entire team. Advanced features increase employee engagement and policy compliance with less administrative time and effort.
Standardize Policies
Improve Performance
Get Ongoing Updates
Mitigate Risk
Policies That Drive Performance
Get a jump start on setting up your policies! We use decades of industry expertise to help save you months of creating policies. Grace Hill has 18+ manuals of plug-and-play policies, job descriptions, and forms - all customizable to suit your specific needs.
- Emergency Procedures
- Leasing & Marketing
- Tax Credit Compliance
- Job Descriptions
- Manager Guide
- Corporate Accounting
- Maintenance
- Management & Operations
- Student Housing
View our online catalog to see the complete list of our Policies!
Stay Compliant. Reduce Risk.
- 800+ policies designed to jump-start compliance.
- Rest assured, policies comply with changing laws and regulations.
- Show proof of policy receipt with secure electronic signatures.
- Version history shows policy details at the time of acknowledgment.
Ensure Employees Get the Right Policies at the Right Time
Effortlessly assign policies based on property type, location, and expectations of the position. Protect your people (and your assets) by providing employees with policies that are relevant and specific to their needs.
- Automated Assignments
- Secure Acknowledgments
- Historical Compliance Reporting
"We’ve been able to streamline our policies and procedures to allow our team members immediate access to consistent, up-to-date information."
Jackie Rhone
Senior Managing Director
Greystar
Risk Mitigation Made Easy
Leverage support from our policy experts to maintain compliance.
We understand your business and what’s needed to protect you from liability.
1CPR News, 2019
2HUD, 2023
3Holman Schiavone, 2021
Elevate Policy Administration
- Admin features offer employee authentication and increased content security.
- Easily create policy acknowledgment reports with compliance and engagement insights.
- Capture compliance performance in real time with our visual compliance dashboard.
- Drill down into the data for specific property, position, or individual performance.
Maximize Performance
- Quickly find the policies you are looking for with enhanced “fuzzy” search capabilities.
- Customize policies and manuals to suit your needs.
- Access personalized dashboards in PerformanceHQ from any device.
Maintain High Standards
- Create a culture of consistency and policy-driven behavior to achieve high standards.
- Drive asset performance with policy reporting insights.
- Leverage system features and new policies with consultation from a dedicated support team.
- Connect policies with training to ensure awareness and understanding.
Policies That Deliver Peace of Mind
- Legal monitoring provided for up-to-date policies to maintain compliance.
- Easy-to-use for employees, easy-to-manage for admins.
- Central hub for all the essential documents means outdated forms are gone forever.
"Grace Hill policy management has not only given us the tool to streamline our policies, but it has given us the means to be forward-thinking in implementing these items. We greatly value the ability to have everything housed in one accessible place, with admins having the ability to edit and launch policies/procedures on the move — and replace outdated paper policy binders."
Linzzie Wallace
Manager of Procurement and Mobilization
CA Ventures
Get a Demo of Grace Hill Policy Management
A Comprehensive Talent Management Solution
Take your employee development program to the next level by combining training, mystery shopping, employee and resident surveys, and reputation management solutions. Create a continual cycle of improvement with the power of Grace Hill’s entire suite of solutions.