Customer Support
In honor of Women’s History Month, Grace Hill pulled together a powerhouse panel of women leaders in multifamily to discuss:
- The challenges they’ve faced in their careers
- The tools they’ve used to overcome them
- And what they believe the industry can do to cultivate even stronger women leaders for the future
Presenters:
- Alycia Anderson – VP Sales, Knock
- Marci French – VP, Operations at HRG Management Services
Explore more industry tools and insights here:
The Key to Better Resident Satisfaction Survey Scores: Experience
Resident satisfaction surveys are about way more than just the score; they’re a window into how your residents truly feel about your community, your service, and your team. While many multifamily operators focus on boosting scores, the real key to sustainable improvement lies deeper than what’s seen on the surface — it’s in the resident…
5 Proven Ways To Boost Your Survey Response Rates
In the wise words of author Conan Doyle, while writing as Sherlock Holmes, “It is a capital mistake to theorize before one has data.” And therein lies the benefit and power of surveys. When you have the right survey tools to capture insightful data for informed decision-making, you move beyond assumptions and hypothesized conclusions. To…
Gain a Competitive Edge With Text/SMS Survey Delivery
Making smart business decisions starts with reliable data. In multifamily, your competitive edge often comes down to how well you listen and respond to residents and prospects. Text/SMS survey delivery — the process of sending resident satisfaction and prospect feedback surveys through text message — helps multifamily property managers increase response rates, gather more accurate…