Stay attuned to stakeholder sentiment and employee engagement
Watch our new video to learn how our industry leading solution helps the commercial real estate market identify, track and improve operational performance.
Feedback from stakeholders drives business performance
Grace Hill’s Commercial Solution helps identify, track, and improve key operational areas of performance by engaging directly with all your stakeholders, including tenants, employees, investors, and brokers to generate valuable data and actionable insights. As a result, customers realize a significant set of business outcomes, such as:
Increased Tenant Renewal
Mitigation of Risk
Elevated Property Performance
Increased NOI
Enhanced Portfolio Value
Our Best-in-Class Solution
KingsleySurveys + KingsleyIndex™
Comprehensive commercial property surveys and industry benchmarking
Survey programs covering tenants, employees, investors, and brokers, with expert consultative services and support
Portfolio benchmarking data from over 200 customers worldwide — by property type, asset class, and geography
- Data-rich portal makes it easy to manage the entire process, with access to real-time results and detailed analysis and reports
PolicyPartner
Equipping commercial owners and operators with powerful tools to create, manage, and distribute effective policies
Mitigates the risk and rising costs associated with outdated or a non-existent commercial policy management solution
Helps prevent an increasing number of fines from compliance penalties and high legal costs associated with litigation
Shrinks the number of insurance claims resulting in rising insurance premiums
Eliminates the high cost of managing policies and procedures manually
Serving Multiple Sectors
Web-based survey programs types:
Tenant Surveys: To evaluate and benchmark tenant perceptions and renewal intentions across a portfolio of commercial properties.
Read more >
ACE (Assessing the Customer Experience) Surveys: For single or small commercial portfolios (fewer than 20 properties)
Read more >
Employee Engagement Surveys: To assess and benchmark employee engagement, productivity, quality, loyalty, and commitment.
Read more >
Client/Investor Surveys: To gauge client and investor perceptions, gather competitive intelligence, and benchmark to industry peers.
Read more >
The Kingsley survey program helps asset managers focus
on tenant satisfaction, which ultimately drives asset value
through tenant retention and the ability to increase rental rates.
Bob Lewis
By the Numbers
Add These Solutions For Added
Operational Performance
Operating Procedures
PolicyPartner
Enhanced policy management for risk mitigation and operational excellence
Powerful and easy-to-use tools for creating, managing and distributing policies to ensure
employee engagementExpert consultation to tailor policies and procedures to meet the specific needs of your
properties and portfoliosExtensive policy library covering key vertical industries and subject areas, from leasing and maintenance to operations and management
Training
Vision
Superior learning management system for enhanced professional development
- Combines essential online training programs with powerful, yet easy-to-use administration tools
- Results-driven courseware developed using adult learning science to increase comprehension and retention
- Configurable and scalable to integrate with other property and portfolio management systems and software
Our Latest Thinking
Blog, Commercial
What You Don’t Know About Tenant Satisfaction May Be Costing You
The impact COVID-19 has had on commercial real estate is significant. However, not all shifts have been negative. According to Forbes, the pandemic has…
Blog, Commercial
Proactive Partnering
Proactive Partnering Your tenant is more than just a lease In the commercial real estate world, numbers are always top of mind. We…
Blog, Commercial
PropTech in the Pandemic Age
PropTech in the Pandemic Age How to use the downturn to your advantage For commercial real estate companies, the pain of the pandemic…
To learn more about our Commercial Solution, request a demo
