Commercial Solution

Improve Property and Portfolio Performance Through Data and Actionable Insights

Feedback from stakeholders drives 
 business performance

Grace Hill’s Commercial Solution helps identify, track, and improve key operational areas of performance by engaging directly with all your stakeholders, including tenants, employees, investors, and brokers to generate valuable data and actionable insights. As a result, customers realize a significant set of business outcomes, such as:


Increased Tenant Renewal


Mitigation of Risk


Elevated Property Performance


Increased NOI


Enhanced Portfolio Value

Our Best-in-Class Solution

KingsleySurveys + KingsleyIndex™

Comprehensive commercial property surveys and industry benchmarking

  • Survey programs covering tenants, employees, investors, and 
 brokers, with expert consultative services and support

  • Portfolio benchmarking data from over 200 customers
 worldwide — by property type, asset class, and geography

  • Data-rich portal makes it easy to manage the entire process,
 with access to real-time results and detailed analysis and
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Serving Multiple Sectors


The Kingsley survey program helps asset managers focus on tenant satisfaction, 
 which ultimately drives asset value through tenant retention and the ability to 
 increase rental rates.

Bob Lewis

Managing Director

By the Numbers


Add These Solutions For Added

Operational Performance

Operating Procedures


Enhanced policy management for risk mitigation and operational excellence


  • Powerful and easy-to-use tools for creating, managing,
 and distributing policies to ensure employee engagement

  • Expert consultation to tailor policies and procedures to
 meet the specific needs of your properties and portfolios

  • Extensive policy library covering key vertical industries and
 subject areas, from leasing and maintenance to operations
 and management

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Superior learning management system for enhanced professional development


  • Combines essential online training programs with powerful,
 yet easy-to-use administration tools
  • Results-driven courseware developed using adult learning
 science to increase comprehension and retention
  • Configurable and scalable to integrate with other property
 and portfolio management systems and software

Our Latest Thinking

office leasing

Proactive Partnering

Proactive Partnering Your tenant is more than just a lease   In the commercial real estate world, numbers are always top of mind. We…

Property Technology

PropTech in the Pandemic Age

PropTech in the Pandemic Age How to use the downturn to your advantage   For commercial real estate companies, the pain of the pandemic…

commercial office building

Enhancing Performance Through Continuous Employee Improvement

Enhancing performance through continuous employee improvement Is it a loop or a straight line?   Measuring employee performance and investing in team member development…

To learn more about our Commercial Solution, request a demo

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