Work with CRE experts to improve your portfolio performance.
KingsleySurveys has been trusted by CRE organizations for 35 years. We understand your organization’s challenges and can help you seamlessly capture accurate data about your properties. Our survey solutions and robust reporting help you analyze tenant, employee, and client sentiments, with in-house experts that help translate the results into actionable insights.
Measure Tenant Satisfaction
Improve Property Performance
Feedback from stakeholders drives business performance
Make decisions based on facts vs. gut instinct and increase your asset value.
Watch this short video to learn more.
KingsleySurveys Supports Multiple Commercial Sectors
Trusted By CRE Organizations
12 of 15
Largest global investment managers partner with Grace Hill
Sq ft managed by commercial clients
CRE stakeholders surveyed annually
More likely to renew lease when satisfied
Gain objective insights into the tenant experience
- Understand tenant satisfaction and uncover renewal risks.
- Increase renewal rates by proactively addressing concerns.
- Raise ESG standards and increase GRESB score.
- Prioritize capital expenditures and identify property enhancements.
- Determine likelihood of recommending properties.
Increase employee engagement and retention
- Measure employee perception of your organization.
- Understand employee satisfaction with career opportunities.
- Determine effectiveness of training and resources.
- Increase employee satisfaction, productivity, and engagement.
- Reduce employee turnover and increase performance.
Client and Investor Surveys
Gauge perceptions and gather competitive intelligence
- Improve client relations and service offerings.
- Gain unbiased and transparent insight into the customer experience.
- Leverage survey data to gain a competitive advantage in the market.
- Appeal to additional investors with performance benchmarks.
Download the KingsleySurveys product brochure to learn more about commercial real estate’s most trusted survey solution!
European Head of Business Development
"The Kingsley team provides great support, ensuring that our team can get the most out of the results of the surveys."
SVP of Property Management
"PolicyPartner and KingsleySurveys’ collaborative efforts have helped us to continue to achieve higher GRESB scores."
Director of Client Engagement & Business Operations
Lillibridge Healthcare Service
"It’s a phenomenal tool to get a good sense of what your tenants are happy with and what can be improved. It’s been incredibly helpful to our tenants and teams."
Gain Critical Insights. Save Critical Time.
Understand key drivers and correlations within your data.
Track results as they come in with alert notifications and push reporting capabilities.
Respond immediately to concerns and develop solutions before it’s too late.
Work with our experts for industry insights, detailed comparisons, and strategic recommendations.
Create meaningful action plans that drive performance.
The Kingsley Index
Trusted Industry Benchmarking
- Accurately assess tenant and employee satisfaction.
- Receive an unbiased perspective of your portfolio performance versus your peer group.
- Compare yourself to industry benchmarks by property type, asset class, and geography.
- Customize your index for strategic data in the commercial office, retail, industrial, or medical sectors.
Kingsley Excellence Award
Stand out from your competition.
Each year, we recognize individual properties that outperform the Kingsley Index benchmark for overall satisfaction and highlight their achievement with the Kingsley Excellence Award.