Why Tenant Surveys?
Without understanding the tenant mindset, it is difficult to know how to position properties in a dynamic commercial environment. With an objective lens into tenant perceptions, you can more effectively address gaps, take advantage of opportunities, differentiate from the competition, and contain costs resulting from tenant renewals and operational efficiencies.
Better insights. Better employee engagement.
Get business intelligence that drives performance.
KingsleySurveys web-based tenant surveys gather actionable intelligence regarding tenants’ overall experience and perceptions of:
- Perceptions of vision and leadership.
- Property features, sustainability, and general well-being
- Satisfaction with management, leasing, and maintenance services
- Likelihood of property recommendation and lease renewal intent
- Value received for the amount paid
- Areas for improvement
This information leads to:
- More informed budget decisions
- Enhanced customer satisfaction
- Greater retention and occupancy
- Increased property NOI
Tailored to your business needs.
Surveys are customized and branded to your specific portfolio, offering in-depth reporting of key findings, strategic recommendations, and next steps; online action planning is also available.
We compare results to our proprietary KingsleyIndex™ benchmarks, providing the KPIs needed to create an environment most conducive to tenant satisfaction and renewal.