Executing a successful tenant survey involves more than just knowing the right questions to ask. Translating your responses into actionable insights is what really moves the needle. Our on-demand portal includes intuitive dashboards, benchmarks, and robust reports that identify performance gaps, highlight your competitive advantages, and help you prioritize investments that reduce turnover. Plus, you’ll have a dedicated team of experts that present key findings with relevant benchmarks and recommendations to maximize your performance.
Uncover the Data You Need. Drive the Results You Want.
On-Demand Portal
Summary Email Digests
Detailed Results Reports
Consultative Results Presentation
Visual dashboards make it easy to uncover opportunities.
- Understand tenant engagement with relevant benchmarks and KPIs.
- Connect poor survey ratings to specific property performance areas.
- Make investments that matter most to your tenants.
Proactive email alerts keep you informed.
- Receive time-sensitive results with email alert notifications and push reporting capabilities.
- Respond immediately to concerns and develop solutions before it’s too late.
In-depth assessment reports make sharing results easy.
- Review survey results for your properties and portfolio, along with key drivers of the data.
- Support ESG initiatives and increase GRESB score with our trusted third party engagement program reporting.
- Compare your results to relevant Kingsley Index benchmarks to understand how you stack up to your peers.
Receive a custom results presentation with industry experts.
- Understand correlations within your data across properties, different management teams, and service providers.
- Receive industry insights, detailed comparisons, and strategic recommendations.
- Create meaningful action plans with our experts that will increase overall tenant satisfaction and portfolio performance.
Download this free, digital brochure to learn more about KingsleySurveys online portal and reporting.
Critical Insights Proven To Improve Overall Portfolio Performance
Accurately Measure Engagement
Increase Renewal Rates
Mitigate High Turnover Costs
The Kingsley Index
Trusted Industry Benchmarking
- Gain a realistic assessment of tenant and employee satisfaction.
- Receive an unbiased perspective of portfolio performance compared to your competitors.
- Compare yourself to accurate benchmarks by property type, asset class, and geography.
- Customize your Kingsley Index in the commercial office, retail, industrial, or medical sectors.
"We moved from a finger-in-the-wind approach to one that was driven by more tangible facts and data. The KingsleySurveys team provides great support, ensuring that our team can get the most out of the results of the surveys."
Florian Wnuck
European Head of Business Development
GLP
"I enjoy working with the dedicated KingsleySurveys team assigned to us. They provided the information we needed to report back to our clients and investors, as well as to industry surveys such as GRESB."
Amy Campero
Senior Operations Manager
Principal Real Estate Investors
Want to know more?
Contact our team of survey experts today!
Tenant Survey Program
Capture feedback on the tenant experience and drive portfolio performance with the CRE industry’s most trusted tenant survey program. Effectively address gaps, prioritize capital expenditures, highlight your competitive advantages, and reduce turnover costs.
Employee Survey Program
Employee engagement matters! Retain and attract top talent by understanding employee needs and perception of your organization. Improve overall engagement, tenant satisfaction, and productivity by fostering a culture of belonging.