ReputationBuilder - Grace Hill

ReputationBuilder allows you to:

Enhance your online brand and protect your reputation

Review alerts and respond in bulk to online reviews quickly and easily
Ensure you won’t miss comments, posts, hashtags, or questions from residents and prospects with social listening reports
Identify and execute key operational changes with Pulse, our text and sentiment analysis engine

Focus your marketing efforts to capture leads and draw new residents to your communities

Measure your online presence for each community with the  Local Brand Visibility (LBV) score, showing trends across 5 key  areas: reviews, social, listings, search, and competitors
Track, analyze, and improve local SEO rankings from a single  dashboard
Monitor user-generated media, with geo-location data, to spot  problems before they go viral and incorporate resident  feedback into your operations

Streamline operations with easy-to-use tools in one convenient and intuitive platform

Give your team the tools to analyze, visualize, and interpret  data to produce actionable insights with Analytics Studio
Ensure your listings are accurate and avoid duplication across  hundreds of directories and search engines
Simplify communication with a dashboard view — a one-stop  repository of information from diverse sources

ReputationBuilder by The Numbers

85%

of renters indicated their leasing decision was influenced by online ratings and reviews*

_{*Per the 2020 NMHC/Kingsley Apartment Resident  Preferences Survey}

75%

increase typically seen in local search appearances after one year of use

23%

increase typically seen in click-to-call actions after one year of use

“The best word I can use to describe what it’s like to work with Grace Hill is ‘partnership’…. And I really appreciate how Grace Hill fits into our long-term vision.”