ReputationBuilder allows you to:

Enhance your online brand and protect your reputation
- Review alerts and respond in bulk to online reviews quickly and easily
- Ensure you won’t miss comments, posts, hashtags, or questions from residents and prospects with social listening reports
- Identify and execute key operational changes with Pulse, our text and sentiment analysis engine
Focus your marketing efforts to capture leads and draw new residents to your communities
- Measure your online presence for each community with the Local Brand Visibility (LBV) score, showing trends across 5 key areas: reviews, social, listings, search, and competitors
- Track, analyze, and improve local SEO rankings from a single dashboard
- Monitor user-generated media, with geo-location data, to spot problems before they go viral and incorporate resident feedback into your operations


Streamline operations with easy-to-use tools in one convenient and intuitive platform
- Give your team the tools to analyze, visualize, and interpret data to produce actionable insights with Analytics Studio
- Ensure your listings are accurate and avoid duplication across hundreds of directories and search engines
- Simplify communication with a dashboard view — a one-stop repository of information from diverse sources
ReputationBuilder by The Numbers
85%
of renters indicated their leasing decision was influenced by online ratings and reviews*
*Per the 2020 NMHC/Kingsley Apartment Resident Preferences Survey
75%
increase typically seen in local search appearances after one year of use
23%
increase typically seen in click-to-call actions after one year of use
“The best word I can use to describe what it’s like to work with Grace Hill is ‘partnership’…. And I really appreciate how Grace Hill fits into our long-term vision.”

Jessica Fern
Director of Training and Development
FPI Management Inc
To learn more about our solutions, request a demo
