Row rect Shape Decorative svg added to bottom Case Study Stoneweg’s Success Story: Insights and Investments The Key to Unlocking Asset Value Thomas Stanchak, Stoneweg US, believes satisfaction is key to unlocking the full value of the communities where they invest. However, without a unified survey strategy, it was difficult to track and measure across… Read More »
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Row rect Shape Decorative svg added to bottom INFOGRAPHIC Customer Service is Dead… Advances in technology make it easier to do everything online. But some are now worried about the standard of customer service. It had us asking: Is customer service dead? Grace Hill helps multifamily managers train and test onsite team performance, improving customer
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2024 Renter Preferences Survey Success! We received your form submission. Thank you for authorizing your firm’s participation in the 2024 Renter Preferences Survey. The final step to secure your participation is to provide your community and resident lists no later than April 16, 2023. Please follow the instructions below to complete participation: Download the template
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Row rect Shape Decorative svg added to bottom EBOOK 5 Common Mistakes in Multifamily Sales and Marketing Simple solutions to avoid common problems, maximize your team’s efforts, and keep closing sales. It’s time to get back to the basics. As you look closely at your sales and marketing efforts to determine where improvement is needed,
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Row rect Shape Decorative svg added to bottom Case Study Stoneweg’s Success Story: Insights and Investments The Key to Unlocking Asset Value Thomas Stanchak, Stoneweg US, believes resident satisfaction is key to unlocking the full value of the communities where they invest. However, without a unified survey strategy, it was difficult to track and measure
Stoneweg US: The Key to Unlocking Asset Value Read More »
2024 Renter Preferences Survey Participate in this NMHC and Grace Hill initiative! Grace Hill and the National Multifamily Housing Council (NMHC) have partnered once again for a nationwide effort to better understand today’s renter. Our survey aims to provide critical insights to rental housing providers about every stage of the customer journey — from search
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SUCCESS STORY RXR Raises ESG Standards and GRESB Score RXR sets a new standard in tenant satisfaction and onboarding with Grace Hill’s survey and policy solutions. “Building our policy manual was a monumental task, and we wouldn’t have been able to do it without Grace Hill guiding us through every step. The team is very
Trusted Commercial Solutions That Increase Asset Value Grace Hill’s suite of CRE solutions help measure, track, and improve portfolio performance. Schedule a Demo CRE policies, surveys, and benchmarks proven to increase renewals and reduce risk. The link between tenant satisfaction and renewals is undeniable, but gathering accurate data for your properties can be challenging. Grace
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Stay Compliant With Fair Housing in an Ever-Changing Environment Grace Hill’s trusted multifamily solution empowers teams with effective and customizable training. Are you equipped to be in compliance with the new Fair Housing landscape? This is an important subject for any organization with harsh consequences. To avoid liabilities, you’ll need updated policies and procedures annually.
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Row rect Shape Decorative svg added to bottom FLYER Personal Service and Support Grace Hill has three decades of industry experience working with multifamily and commercial real estate clients across the world, so we understand your specific needs. With Grace Hill, you’ll have a dedicated partner to improve performance, increase stakeholder satisfaction, and reduce risk
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KingsleySurveys Delivers Data That Matters Learn how one executive uses data from KingsleySurveys to make impactful, informed decisions. Brian Ericson has worked with the same KingsleySurveys solutions and team for the past seven years while working for multiple property management companies as their senior marketing leader. He recognizes the Grace Hill impact of KingsleySurveys for
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Row rect Shape Decorative svg added to bottom Learn How to Prevent Human Trafficking Today By having a better understanding of the signs of human trafficking, we have an opportunity to save lives and protect people. This eBook helps clarify situations your onsite teams may encounter while interacting with people in multifamily communities. Download Ebook
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