SUCCESS STORY VIDEOS The Dolben Company’s Employee Development Strategy The Dolben Company partnered with Grace Hill to ensure new employees immediately receive essential training — regardless of location. In this video series, you’ll hear Melissa Morris, Director of Human Resources, explain how Grace Hill’s training provides employees with the skills they need to not only… Read More »
Human Trafficking in Multifamily Real Estate Learn how property teams can recognize, respond to, and prevent potential human trafficking situations with expert training, policies, and actionable tools. Request Demo Grace Hill offers innovative, comprehensive training and policies on human trafficking topics for multifamily real estate. Approximately 25 million people worldwide are trafficked at any given
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GRESB & ESG Initiatives Environmental, Social, & Governance (ESG) priorities have become essential for real estate organizations to compete, and stakeholder surveys are one way to increase your GRESB score. Request a Demo Sustainability and ESG standards have become increasingly important for real estate organizations. Managers must take ESG seriously and adopt best practices to
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Affordable Housing and Tax Credit Compliance Be confident in your team’s Low Income Housing Tax Credit (LIHTC) proficiency with Grace Hill’s policy, training, and assessment solutions. Request a Demo Failing to comply with the LIHTC guidelines has significant consequences — including loss of tax credit benefits and even legal action from the government. Given the
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Allied Orion Group’s Employee Retention Strategy Learn how they leveraged Grace Hill’s training, policies, and mystery shop solutions to develop and retain top talent. Amanda Zinsmeyer’s Impact Story Watch this short video to hear Amanda Zinsmeyer explain how Allied Orion Group’s ongoing training and quarterly assessments helped develop and retain top talent in their organization.
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Row rect Shape Decorative svg added to bottom EBOOK Top 15 Women Leaders in Multifamily Making An Impact In recognition of International Women’s Day, we celebrate the dedication, determination, and accomplishments of women in the multifamily real estate industry, both past and present. Grace Hill is a women-led organization; we’re proud of that. We stand
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BROCHURE Gain Critical Insights.Save Critical Time. KingsleySurveys includes intuitive dashboards, benchmarks, and robust reports that identify performance gaps and highlight your competitive advantages. Plus, you’ll have a team of experts that present key findings with relevant industry benchmarks and recommendations. Download this free, digital brochure to learn more!
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Row rect Shape Decorative svg added to bottom EBOOK Time to Take ESG Seriously There’s no avoiding the incoming Environmental, Social, and Governance (ESG) wave. Demands for greater ESG disclosures and action are rising globally, especially in the United States and Europe. Real estate managers need to take ESG seriously and adopt best practices to
Commercial Real Estate: ESG Back to Basics Tools Read More »
Row rect Shape Decorative svg added to bottom EBOOK Time to Take ESG Seriously There’s no avoiding the incoming Environmental, Social, and Governance (ESG) wave. Demands for greater ESG disclosures and action are rising globally, especially in the United States and Europe. Real estate managers need to take ESG seriously and adopt best practices to
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Customer Service Sells But is your team prepared for the changing market ahead? After years of cruising in a secure market, do they have the skills (and practice) to deliver superior customer service to prospects and residents when it becomes more challenging? Don’t Make Customer Service Complicated The best managers in the industry know that
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ON-DEMAND WEBINAR Controlling the Controllable:Navigating Conflict with our Customers Watch Now How do we deal with the difficulties and hardships encountered when it comes to the people element of our industry? Watch the discussion as we explore ways to navigate and react when dealing with difficult customers — be they residents, prospects, or employees. Throughout
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Row rect Shape Decorative svg added to bottom Infographic Customer Service is Dead… Advances in technology make it easier to do everything online. But some are now worried about the standard of customer service. It had us asking: Is customer service dead in 2023? Grace Hill helps multifamily managers train and test onsite team performance,
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