Trusted Commercial Solutions That Increase Asset Value

Commercial real estate software that helps measure, track, and improve
portfolio performance.

Grace Hill's comprehensive survey tools and worldwide industry benchmarks, proven to increase property performance.

The link between tenant satisfaction and renewals is undeniable, but gathering accurate data for your properties can be challenging. Grace Hill makes it easy with solutions built for commercial real estate. Work with our in-house experts for insights and best practices for office, industrial, medical, and retail sectors.

Measure Tenant Satisfaction

Mitigate Risk

Increase Renewals

Improve Property Performance

Enhance Portfolio Value

Trusted by Commercial Property Management Organizations

80%

Of the largest global investment managers partner with Grace Hill

2.2B

Sq ft managed by commercial clients

120K+

CRE stakeholders surveyed annually

Office

Industrial

Medical

mixed architecture styles commercial strip mall with brick paver parking

Retail

Multifamily

Award Winning Solution in Commercial Real Estate

Grace Hill was recognized in 2023 as a Top 10 Commercial Real Estate Solutions Provider, for our focus on the commercial real estate industries, as well as for providing insights and resources to those who manage real estate and their portfolios.

Commercial Real Estate Surveys
That Drive Results

Capture unbiased feedback from stakeholders so you can make strategic decisions based on facts vs. gut instinct. Increase your asset value and NOI with tenant, employee, and investor assessments.

More About CRE Surveys

Stakeholder Surveys Raise Your ESG Standards and GRESB Score

Sustainability and ESG standards have become increasingly important for commercial real estate organizations. Conducting 3rd party surveys and documented policies is one way to increase your GRESB score and enhance your ESG efforts while capturing unbiased data on what matters most to your stakeholders and property owners.

Tenant surveys offer essential insights that help you make property investments that best increase tenant satisfaction and renewals. KingsleySurveys is a trusted GRESB partner with over 35 years of experience serving the commercial real estate industry.

More About ESG & GRESB

"They are ALWAYS so quick to respond and really helpful. I enjoy working with the dedicated team assigned to us. They provided the information we needed to report back to our clients and investors, as well as to industry surveys such as GRESB.”

Amy Campero
Senior Operations Manager
Principal Real Estate Investors

How can you earn an additional GRESB point with Grace Hill?

We make it easy to capture unbiased feedback from your employees, including essential health and well-being topics required for GRESB. Our in-house experts help translate your survey results into actionable insights, increasing employee retention while earning a full GRESB point.

Conduct a Survey

Our team of experts helps develop a
comprehensive employee survey program
to gather valuable feedback.

Use a Third Party

Partnering with an independent third party
like KingsleySurveys helps ensure unbiased and credible results.

Include Required Questions

Our surveys include required GRESB questions related to health and well-being
and Net Promote Score (NPS).

More About Employee Engagement Surveys

Expert Guidance
Every Step of the Way

With a deep understanding of the commercial real estate (CRE) industry, our in-house experts bring decades of experience in helping organizations like yours measure, track, and improve property performance. At every stage, we work alongside you to maximize the value of your engagement efforts.

We don't just provide you with results — our team offers personalized guidance and recommendations to transform insights into meaningful action!

Meet the Team

More Solutions Built For CRE Success

Reduce Repair Expenses

Grace Hill’s partnership with SkillCat provides commercial real estate organizations with self-paced, online maintenance training designed to mimic hands-on experience. Gain access to expanded course topics and learning paths curated specifically for commercial properties!

➜ More About Skillcat for CRE

Happy excited colleagues celebrating triumph together
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Standardize Your CRE Policies

Grace Hill turns policy management from a burden to a strategic advantage. Improve your commercial portfolio performance and maintain regulatory compliance by ensuring everyone in the organization has access to policies at any time, and on any device.

➜ More About CRE Policies

Tenant Response Rate

thumbnail of griffin partners success story pdf

96% $14M 14%

Tenant Response Rate Estimated Lease Retention Value Increase in Tenant Retention

Explore how Griffin Partners transformed tenant engagement, improved retention, and drove business success using KingsleySurveys.

Learn More About Their Success

“The Grace Hill KingsleySurveys team provides great support, ensuring that our team can get the most of the results of the surveys.”

Florian Wnuck

Europen Head of Business Development at GLP

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“The last thing we want is our property management offices to miss something because policies are not consistent or outdated. The decentralized system left too much room for uncertainty and inconsistency in our accountability. Grace Hill takes the guesswork out of it.”

Michael Aisner, RPA, LEED AP

SVP, Property Management at RXR Realty