Customer Support
Reclaim Hours Each Month
PerformanceHQ replaces spreadsheets with a single, reliable view of performance.
Admins and operators are spending too much time manually scraping data. Grace Hill’s PerformanceHQ platform creates a source of truth for performance improvement. Insights are centralized, scalable, and always available, with less manual effort!
PerformanceHQ’s Strategic Advantage
Unified Platform
Consolidates Grace Hill’s best-in-class solutions into one seamless experience.
Connected Data
Delivers enhanced analytics and reporting to improve property and portfolio results.
Personalized Experience
Enhances employee engagement and improves performance.
Streamlined Administration
Saves time, reduces risk,
and scales as your portfolio grows.
Integrated AI Tools
Transforms data into action and gives your team a competitive edge.
Your Time Is Too Valuable To Manually Analyze Resident Feedback.
Intelligence+ consolidates your resident survey data into one platform and uses AI-summarized insights to instantly surface the trends, patterns, and issues that matter most.
Instead of manually combing through thousands of comments, your teams get clear summaries, prioritized insights, and action-ready recommendations, all built directly into your workflow.
"Intelligence+ saves me 40 hours per month in survey analysis. Before, we found it difficult to carve out time to turn resident feedback into a measurable action plan. With Intelligence+, we can execute a plan quickly, allowing us to really have a better effect on resident satisfaction and retention."
Welton McCrary
Director of Property Management at Perennial Properties
Compliance Tracking Dashboard
Gain immediate insight into completions, acknowledgments, overdue items, and potential risks — all in one place. Instead of pulling reports from multiple systems or manual spreadsheets, admins get a centralized, real-time view of compliance across the entire portfolio.
This visibility makes it easy to intervene early and avoid the costly consequences of missed training or outdated policies.
Meet Gracie: Your Onsite AI Policy Guide
Gracie AI takes the guesswork out of compliance, ensuring every team member has a simple, intuitive way to stay on track.
Instead of admins answering the same questions or chasing down tasks, Gracie AI analyzes multiple policies and delivers a single, unified response!
Deliver a Seamless Learning Experience
Build engaging, step-by-step training for any process in just minutes with the Capture Wizard! AI-powered automation generates steps and voiceovers, streamlining the creation process while ensuring learners get hands-on training that boosts productivity and knowledge retention — all within PerformanceHQ.
Plus, it’s easy to make edits when software or processes change, freeing up valuable time and reducing effort!
Curated, Customizable Learning Journeys
Streamline training administration by offering pre-built, role-based learning assignments that take the guesswork out of employee development.
These customizable plans in PerformanceHQ save valuable time and provide a clear road map for skill growth and career advancement.
Visual Analytics Dashboards
Unify your performance data and streamline processes with built-in reporting and powerful analytics dashboards. Capture detailed insights across Grace Hill solutions to uncover hidden patterns, identify opportunities for improvement, and highlight areas of success.
With key metrics and easy-to-understand dashboard visuals, you’ll spend less time crunching numbers and more time crushing your performance goals!