Data & Insights

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Enhanced property performance is just a survey away

KingsleySurveys engage residents, employees and prospects, turning key insights into operational actions. This enables owners and operators of multifamily properties to retain and attract residents, reduce employee turnover and strengthen community reputation.

Assess and Improve Customer Experience

Survey and track resident satisfaction from move-in to move-out, evaluate performance level of leasing, maintenance and management service and measure importance of community features and gauge resident priorities

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Deliver Flexible Surveys with Forward-thinking Analytics

  • Craft and deploy property-specific surveys that are web-based, user-friendly and accessible from any device
  • Tap into our team of experts for analysis of survey outcomes and recommendations for moving ahead
  • Access the Kingsley Index, real estate’s most comprehensive benchmarking database to level set, compare and track community performance
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Generate Powerful, Reputation-building Assets

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  • Utilize our robust reporting engine to translate critical performance metrics into actionable intelligence
  • Elevate community reputation with meaningful survey findings distributed through your digital marketing ecosystem
  • Promote your achievements and stand out in the market with the Kingsley Excellence Award

KingsleySurveys by The Numbers

Over 5M

Number of residents and prospects surveyed annually

5 out of 6

Number of nation’s largest property management companies using our survey solutions

34

Number of years we’ve been surveying the real estate industry

“We are rather obsessed with KingsleySurveys and use it to drive focus and change in almost everything we do. If it’s not measured in Kingsley, it must not be that important.”

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Brian Ericson

Senior Vice President of Marketing
Wood Partners

To learn more about our solutions, request a demo

Notebook

Our Products

A Comprehensive Talent Management Solution

Operating Procedures

Enhanced policy management for operational excellence. Develop, manage and communicate policies and procedures across your organization

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Mystery Shopping

Mystery shopping that drives performance. Discover the best way to assess employee effectiveness and measure the customer experience in multifamily

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Credentials

Credentials and continuing education for property management professionals. Boost your training program and enable your teams to grow their careers

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Training

The leading learning management system in multifamily. Access best-in-class training and administration to equip teams with skills for success

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