Operating Procedures

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Enhanced policy management for operational excellence

PolicyPartner gives you powerful and easy-to-use tools for creating, managing and distributing effective policies that strengthen operations, reduce liability risk and improve people and property performance.

PolicyPartner allows you to:

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Maximize flexibility to meet organizational need

  • More than 745 policies across subject areas, from leasing and marketing, to accounting and commercial, to management and operations 
  • Expertise spanning multiple verticals (conventional, student, affordable, commercial) and functions (operations, HR, training, marketing, risk management) 
  • Guided phone customization, or full-in person consultation to tailor PolicyPartner to your specific business objective

Boost employee engagement and streamline policy administration

  • Technology-enabled solution that lets you develop, manage and communicate policies and procedures across your entire organization 
  • Rapid deployment of policies, built by industry experts, to minimize legal exposure 
  • Bolster employee and team performance for retaining and developing talent
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Leverage leading-edge tools in policy management

  • Housed in a single location but accessible (and editable) from any device, so that use across teams is seamless 
  • Robust search engine tagging and Google translation that eliminates the need for costly reprints and binders
  • Comprehensive, up-to-date legal monitoring for compliance issues, with detailed versioning and history as backup for any litigation needs

PolicyPartner by The Numbers

3 million

Number of apartment units across the US, UK and Canada served by PolicyPartner

200

Number of years’ combined experience of PolicyPartner team

90 (or less)

Number of days it takes to get fully implemented and live across teams

“We’ve been able to streamline our policies and procedures and allow our team members immediate access to consistent and up-to-date information.”

Jackie Rhone

Jackie Rhone, Sr.

Managing Director of Real Estate
Greystar

To learn more about our solutions, request a demo

Notebook

Our Products

A Comprehensive Talent Management Solution

Mystery Shopping

Mystery shopping that drives performance. Discover the best way to assess employee effectiveness and measure the customer experience in multifamily

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Data & Insights

Survey solutions designed to drive strategic decision-making. Engage stakeholders, turning data into action to fuel community and portfolio performance

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Credentials

Credentials and continuing education for property management professionals. Boost your training program and enable your teams to grow their careers

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Training

The leading learning management system in multifamily. Access best-in-class training and administration to equip teams with skills for success

Learn More
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