Improve Performance & Compliance
Improve your property performance and maintain regulatory compliance by ensuring everyone has access to up-to-date company policies when they need them most.
Establish the operating procedures your organization needs without the headache! We use decades of industry expertise to help save you time with policies that protect your assets and your people.
Built for Real Estate Management
Easily Adapt Policies
Improve People Performance
Mitigate Risk
Policies That Drive Performance
Get a jump start on setting up your policies! We use decades of industry expertise to help save you months of creating policies. Grace Hill has 18+ manuals of plug-and-play policies, job descriptions, and forms - all customizable to suit your specific needs.
- Emergency Procedures
- Leasing & Marketing
- Tax Credit Compliance
- Maintenance
- Management & Operations
- Student Housing
- Job Descriptions
- Manager Guide
- Corporate Accounting
View our online catalog to see the complete list of our Policies!
Leverage Our Expertise To Get Started
- Choose between in-person or virtual consultations to customize policies in days, not months.
- Keep operating procedures straightforward with standard, intuitive formatting.
- Maintain peak system efficiency with regular, complimentary review consultations.
Protect Your Business With Expertly Written Policies
- Maintain compliance with instant access anywhere to updated policies and documents.
- Document previous versions of policies automatically to defend against legal action.
- Customize our plug-and-play policy templates to meet the needs of your unique business.
- Use admin roles to collaborate with HR, legal, marketing, and more.
"We’ve been able to streamline our policies and procedures to allow our team members immediate access to consistent, up-to-date information."
Jackie Rhone
Senior Managing Director
Greystar
Risk Mitigation Made Easy
Leverage support from our policy experts to maintain compliance.
We understand your business and what’s needed to protect you from liability.
1CPR News, 2019
2HUD, 2023
3Holman Schiavone, 2021
Maintain High Standards
- Create a culture of consistency and policy-driven behavior to achieve high standards.
- Drive asset performance with policy reporting insights.
- Leverage system features and new policies with consultation from a dedicated support team.
- Connect policies with training to ensure awareness and understanding.
Policies That Deliver Peace of Mind
- Legal monitoring provided for up-to-date policies to maintain compliance.
- Easy-to-use for employees, easy-to-manage for admins.
- Central hub for all the essential documents means outdated forms are gone forever.
"Grace Hill policy management has not only given us the tool to streamline our policies, but it has given us the means to be forward-thinking in implementing these items. We greatly value the ability to have everything housed in one accessible place, with admins having the ability to edit and launch policies/procedures on the move — and replace outdated paper policy binders."
Linzzie Wallace
Manager of Procurement and Mobilization
CA Ventures
Get a Demo of Policies
A Comprehensive Talent Management Solution
Take your employee development program to the next level by combining training, mystery shopping, employee and resident surveys, and reputation management solutions. Create a continual cycle of improvement with the power of Grace Hill’s entire suite of solutions.
Training
Complete multifamily training content developed by industry experts.
Mystery Shopping
Get unbiased evaluations with programs that fit your needs.