2019 Benchmark Report

Each year, Grace Hill invites training and operations personnel in the multifamily housing industry to participate in a survey. We take the results and create the Multifamily Training Benchmark Report, which identifies key learning and development benchmarks and trends and provides in-depth analysis. 

The 2019 Report includes:

  • Current Trends 
  • Budget & Compensation 
  • Policies & Procedures 
  • Training Goals & Challenges 
  • Learning Management Systems (LMS) 
  • Employee Performance Management 
  • Mystery Shopping 
  • Employee Turnover 
  • Professional Credentials 
  • Legal Compliance 
  • Future Opportunities 
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