Benchmark Report Overview 2020: Thriving in an Impossible Year

Date of Event: December 15, 2020

Event Location: Zoom

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We invite you to take a look back at 2020 and plan forward for 2021 utilizing data, insights, and trends generated from various research studies conducted by Grace Hill this year, including the 2020 Benchmark Report, COVID-19 Resident Sentiment Reports, and some of our most recent product performance metrics.
You’ll also hear insights from current clients on how to maximize multiple talent management products, survey residents and employees, adapt mystery shopping for virtual tours, and how to best implement timely new policies and training.


  • Dru Armstrong – CEO, Grace Hill
  • Robert Gettys – VP of Business Development, Grace Hill

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