Leading the Way in Training

The Online Training Platform Built For Performance

Vision combines best-in-class professional skills and compliance training courseware with our industry-leading learning management system (LMS)  all in one powerful, customizable platform. With Vision, you can onboard teams faster and more efficiently. Reduce your compliance risk. Cultivate and retain top talent with the right training at the right time. And spend far less time, energy and money in the process.

Elevate Learning

  • Courseware designed with the latest in Learning Science for greater engagement and competency
  • Over 150 training courses in English and Spanish, covering essential knowledge and skills across all departments
  • Customized courseware and learning tracks enable more personalized training for specific career paths
  • Video learning sessions can be scheduled, assigned and recorded all from within Vision. Recorded sessions can be embedded seamlessly into Vision courses
  • Each course is made up of bite-sized modules, none of which will take your learners longer than 15 minutes
  • Mobile-responsive learning center adjusts to the learner’s screen size, allowing courses to be taken easily on phones or tablets

Fast-Track Administration

  • Online administration platform designed for greater operational ease and control
  • Automates training assignments and scheduling to deliver the right training at the right time
  • Provides assessments and reporting capability to ensure the knowledge and skills have been gained
  • Content authoring tools make it easy and affordable to develop custom courseware in-house
  • Video assignments allow the learner to complete a homework assignment on video, which the trainer may grade throughout the assignment providing annotated feedback based on a timestamp in the video
  • Bulk assignment tool saves time by allowing location, position or group assignments for multiple course titles and multiple learners simultaneously

Reduce Risk

  • Compliance training designed to go beyond check-the-box — to actually impact employee conduct
  • Comprehensive, continually updated training courseware for property management companies, from Fair Housing to Business Ethics
  • Compliance reporting designed to help companies proactively manage risk and achieve operational excellence

Vision Evolves with Your Company's Needs

Whether you’re making the transition to online training — or simply seeking to enhance an existing online program with more customized content, better data and improved systems integration — Vision is your best solution.

Vision Silver

  • GH Essentials courses
  • Basic administration

Vision Gold

  • GH Essentials courses
  • Advanced administration
  • Course creation
  • Manage live training

Vision Platinum

  • GH Essentials courses
  • Advanced administration
  • Advanced content creation
  • Manage live training
  • Advanced engagement
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White-Glove Customer Service and Support

As a Vision customer, you get service and support from a dedicated Account Manager with years of property management experience and industry-specific training expertise. They can help you plan and implement an online courseware and administration solution that’s tailored exactly to your company’s needs. Plus, your learners and administrators have access to a bilingual Helpdesk virtually anytime, any day of the week.

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The Leading Policy Communication Tool for the Multifamily Industry

Our comprehensive collection of standard best practices covers all the bases fully updated policies and actionable procedures, a guided process, an extensive library, and a cloud-based platform. PolicyPartner is a complete policy solution that integrates seamlessly with Vision LMS, providing an enhanced training solution.

A Complete Policy Solution

  • PolicyPartner’s cloud-based platform and user-friendly software puts information right at your employees’ fingertips, streamlining your policy management.
  • We guide you through the process to modify standard content, improve your existing policies, or write new content. Our multifamily experts advise on policy issues and lead you to a more effective set of policies.
  • Our library contains hundreds of high-quality policies covering virtually every facet of property management. There’s no need to start from scratch.

Time-Saving Tools Designed Just for Policy Management

With PolicyPartner, all of your policies, forms, and resources are housed in one place. Our software has built-in tools to help you save time:

  • Search Engine
  • Electronic Attachments
  • Google Translation
  • Version Tracking
  • Instant Editing
  • Notification Options
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A New Way to Assess Performance and Reduce Risk

Validate is a big leap forward in mystery shopping. Now you can administer a high-performing, results-driven program without investing extra time and money. Validate makes scheduling, tracking, scoring, remediating, reporting and even budgeting for shops easier. It’s a better, more modern way to measure employee performance and compliance.

Greater Shop Visibility and Control

  • The Validate dashboard gives you a full array of valuable real-time information about any shop, covering any stage of the process. You’re always informed and on top of it.
  • A built-in ordering engine makes configuring exactly the type of shop you want and assigning it a snap. We call it “set-it-and-forget-it mystery shopping administration.”
  • With Validate, employees are measured and reported the way you want them to be. You control the scoring and can provide feedback to your employees based on your training and culture.

Faster, More Reliable Results

  • Validate uses randomized shops to give you a more accurate picture of what your residents are experiencing at your properties.
  • Validate’s robust reporting engine delivers quick, comprehensive, shareable reports. This keeps you and the rest of the organization well informed about the performance of all your shops.
  • We’ve developed a unique upskills courseware matrix that automatically assigns the right amount of remediation training, right where it’s needed. Your employees get the exact help they need, tracked within their learning platform.

At Every Stage of Employee Development, Grace Hill Helps You Elevate Performance and Reduce Risk

When combined with our other industry-leading solutions (Vision, Visto and PolicyPartner), Validate becomes a key component of an integrated talent management platform. Putting all four solutions in place enables you to cover the entire employee performance loop from setting policies to providing required training to assessing performance. It’s all part of our commitment to helping you elevate performance and reduce risk, with the next generation of talent management solutions for the multifamily industry.

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All You Need to Ignite Your Career. All In One Place.

Developed in partnership with the National Apartment Association Education Institute (NAAEI), Visto is a unique service that enables property management professionals to jumpstart or expand their careers. Visto offers online credentials and continuing education courses, as well as updates on the latest trends and hot topics in the industry. All in one place.

Credentials Plus

Power Source

  • Access to video presentations by Industry leaders from NAA events
  • The latest in industry trends and hot topics
  • Advanced training in leasing, maintenance, management and leadership

+= An Added Advantage

Relevant Vision courses now count for up to half of your CEC requirements, and you can access them for free in Vision! Vision customers can also take advantage of special pricing on bulk purchase of credentials and continuing education courses on Visto to further enhance their training programs.

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