Leading the Way in Training

The Online Training Platform Built For Performance

Vision combines best-in-class professional skills and compliance training courseware with our industry-leading learning management system (LMS) in one powerful, customizable platform. With Vision, property management companies are able to onboard faster and more efficiently. Reduce compliance risks. Identify, cultivate and retain top talent with the right training at the right time. And spend far less time, energy, and money in the process.

Elevate Learning

  • Courseware designed with the latest in Learning Science for greater engagement and competency
  • Over 150 training courses in English and Spanish, covering essential knowledge and skills across all departments
  • Customized courseware and learning tracks enable more personalized training for specific career paths
  • Video learning sessions can be scheduled, assigned and recorded all from within Vision. Recorded sessions can be embedded seamlessly into Vision courses
  • Each course is made up of bite-sized modules, that will take your learners no longer than 15 minutes
  • Mobile-responsive learning center adjusts to a learner’s screen size, allowing courses to be taken easily on phones or tablets

Fast-Track Administration

  • Online administration platform designed for greater operational ease and control
  • Automates training assignments and scheduling to deliver the right training at the right time
  • Provides assessments and reporting capability to ensure knowledge and skills are gained
  • Content authoring tools make it easy and affordable to develop custom courseware in-house
  • Video assignments allow the learner to complete a homework assignment on video and the trainer may grade the learner throughout the assignment – providing annotated feedback based on a timestamp in the video
  • Bulk assignment tool saves time by allowing location, position or group assignments for multiple course titles and multiple learners all at the same time

Reduce Risk

  • Compliance training designed to go beyond checking the box and toward actually impacting employee conduct
  • Provides comprehensive, and continually updated training courseware for property management companies, from Fair Housing to Business Ethics
  • Compliance reporting designed to help companies proactively manage risk and achieve operational excellence

Vision Evolves with Your Company's Needs

Whether your company is making the transition to online training or is seeking to enhance an existing online program with more customized content, better data and improved systems integration, Vision is your best solution.

Vision Silver

  • GH Essentials courses
  • Basic administration

Vision Gold

  • GH Essentials courses
  • Advanced administration
  • Course creation
  • Manage live training

Vision Platinum

  • GH Essentials courses
  • Advanced administration
  • Advanced content creation
  • Manage live training
  • Advanced engagement
Compare Vision Tiers in More Detail
Get Started

White-Glove Customer Service and Support

Vision customers get service and support from a dedicated Account Manager with years of property management experience and industry-specific training expertise. They can help you plan and implement an online courseware and administration solution with Vision that’s tailored exactly to your company’s needs. In addition, learners and administrators have access to a bilingual Helpdesk virtually anytime, any day of the week.

Ask for A Demo And Get Help With Your Training Program
Schedule a Demo

The Go-To Online Resource For Credentials Building and Continuing Education

Developed in partnership with the National Apartment Association Education Institute (NAAEI), Visto is a unique service that enables property management professionals to jumpstart or expand their careers, by providing access to credentials and continuing education courses, as well as updates on the latest trends and hot topics in the industry. All in one place. Check out Visto.

Credentials Plus

Power Source

  • Access to video presentations by Industry leaders from NAA events
  • The latest in industry trends and hot topics
  • Advanced training in leasing, maintenance, management and leadership

+= An Added Advantage

Relevant Vision courses now count for up to half of your CEC requirements, and you can access them for free in Vision! Vision customers can also take advantage of special pricing on bulk purchase of credentials and continuing education courses on Visto to further enhance their training programs.

Browse Credentials & CECs on Visto
Get Started

Verify That Your Training Is Working

Is your team delivering the kind of performance required and the experience your residents expect? Mystery Shop is Grace Hill’s mystery shopping product that gives you an honest, in-depth look at how your team is performing through fresh eyes. But it doesn’t stop there. Powered by The Shadow Agency, Mystery Shop takes the real-world performance assessment of your staff and provides them with the exact training courses needed to improve their performance – from essential compliance to enhanced professional skills.

Mystery Shop Provides On The Job Evaluation

  • Evaluation of compliance, proficiency, selling skills, and customer service
  • Conducted over the Internet, telephone, in-person, in a video or any combination
  • Establishes evaluation benchmarks and measurements
  • Provides final assessment evaluations and reports

Customize Evaluations to Meet the Experience Residents Demand

  • Aligns training to specific development goals or identified deficiencies
  • Creates customized training programs for individuals or teams
  • Utilizes best-in-class training courseware

Integrates With Vision to Close the Employee Training Loop

  • Customized feedback that integrates seamlessly with a development track in Vision
  • Assessments are stored and easily accessed
  • Remedial training courses are automatically assigned and scheduled
  • Training course performance and completion are easily tracked
Request a demo of Mystery Shop
Get Started