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Grace Hill is proud to partner with NAAEI on part two of our three-part series focusing on the importance and value of professional development and credentialing programs. Join host Stephanie Anderson as she speaks with panelist Megan Orser, CALP (SmartApartment Solutions), and Adrian Danila, CAMT, CAPS (Birchstone Residential). They discussed their individual career advancement and the value professional credentials brought to their success. They also explored ideas to elevate your professional career and the evolution of continuing education in the apartment industry.
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People, Product, Pricing, or Promotion? How to Diagnose an Underperforming Multifamily Property
I spent years as a regional property manager before I came to Grace Hill, so let me describe your August and you tell me how close I get. Move-ins are stacking up from a busy leasing season. Your teams are short-staffed, so you are covering roles that are not technically yours. There is a mystery…
82% of Operators Love Their AI. 56% of Residents Don’t.
Updated August 2026. Originally published September 2023. AI adoption in multifamily leasing stopped being a hypothetical a while ago. 89% of operators now have it running in production, which means adoption isn’t the interesting question anymore. Here’s the question that isn’t settled. Ask an operator how their AI is handling a sensitive resident conversation, and…
The Best Multifamily Training Platforms in 2026
Your portfolio spans multiple states. Your leasing teams, maintenance staff, front desk, and management layers need training. But your training strategy? Fragmented email threads, PDF files, and no way to verify who completed Fair Housing or EPA 608 certification. One compliance gap, one missed certification, and you’re exposed. It’s time for a system that keeps…